Table A1

EFA

Factors and itemsFactor loadings
123456
1. Diagnostic use
Track progress toward goals0.793−0.069−0.3910.1040.257−0.326
Monitor results0.997−0.014−0.322−0.042−0.0810.195
Compare outcomes to expectations0.823−0.1800.031−0.304−0.1390.096
2. Interactive use
Enable discussion in meetings between managers and employees or among peers−0.0190.806−0.027−0.050−0.0890.135
Enable continual challenge of underlying data, assumptions and action plans0.1280.7250.285−0.348−0.1440.177
Provide a common view of the organization−0.1300.887−0.0360.1420.0540.048
Tie the organization together−0.3650.953−0.0060.1300.114−0.214
Enable the organization to focus on common issues0.0690.7660.146−0.1070.002−0.066
Enable the organization to focus on critical success factors0.1650.707−0.1540.178−0.044−0.063
Develop a common vocabulary in the organization0.0410.7830.0030.0520.034−0.157
3. Exploitation
Reduce total costs−0.0590.0130.985−0.460−0.2120.275
Improve existing product quality0.420−0.0250.843−0.131−0.3030.189
Improve flexibility of processes0.0990.0380.751−0.0540.076−0.073
Reduce lead time−0.030−0.0710.5940.2380.111−0.126
Improve current processes0.137−0.1550.573−0.0120.330−0.206
4. Exploration
Introduce new generation of products0.0300.0470.0630.825−0.1950.254
Extend product range−0.0530.010−0.1380.896−0.2250.258
Open up new markets−0.2490.041−0.3650.9600.067−0.009
Enter new technology fields−0.217−0.0230.0660.8130.083−0.139
5. Non-financial performance
This firm is achieving its full potential−0.1420.008−0.1710.0530.9840.270
People at my level are satisfied with the level of firm performance−0.2710.098−0.001−0.0610.9460.369
This firm does a good job at satisfying our customers0.2410.044−0.1990.1630.5850.290
6. Financial performance
Attain market share0.175−0.0340.0360.0550.2720.744
Achieve sales growth0.092−0.0470.2050.0680.1950.808
Ensure current profitability0.0300.0230.326−0.0870.2290.670
% variance extracted5.8832.0212.316.274.2310.12
Cronbach's α0.740.910.860.820.830.84

or Create an Account

Close subscription notice
Close access options