Table 3 Retrospective group interview... | Emerald Publishing

Table 3

Retrospective group interview script

Section	Instructions
Introduction	Welcome the group interview participants and explain:
	•	Goal: In the past three years, we have seen each other during site visits. The goal of this team interview is to determine the key events in your team between the first year and now: year 3. With this information we can complete the final pieces of the puzzle in our research.
	•	Why we asked you for this interview: because you were there during the site visits in year 1 and 3, and we think that you can provide accurate data about this period.
	•	Procedure: On the wall you see a time-lined poster: visualizing the past three years. We will ask you to list all important events in and around your team during this period. The pictures symbolize the four season, meant to hel p you to r ecall the events on this timeline:

Core	1.	Before we start, do you have any questions about the procedure?
	2.	In preparation of this interview, you already thought of some events. Who wrote down an event he/she would like to start talk about?
	3.	Can you explain a bit more about that event: what happened exactly?
	4.	How did this make the team feel at the time?
	5.	How did this event impact on the team?
	6.	Can you summarize the event, so that we can write the event on a sticky note?
	7.	When did this event happen exactly?
	8.	Who had listed another important event he/she would like to talk about? (then: repeat question 2-8, until saturation occurs)
	Post each event on the poster. If team members find this difficult or the discussion dries up:
	•	Either refer to one of the symbols on the wall poster: e.g. “What happened around the time when researcher X visited your team in year 1?”
	•	Or mention a critical incident mentioned by one of the (other) team members in the T4 open-ended survey: “In the survey, someone/several team members noted X as an important event. Can you talk a bit more about that?”
Conclusion	9.	We would like to draw a line on the wall poster visualizing your team performance. How would that line run? Can you explain why?
	10.	And how would the line visualizing your team climate run? Can you explain why?
	Thank you very much for all your input.

Section	Instructions
Introduction	Welcome the group interview participants and explain:
	•	Goal: In the past three years, we have seen each other during site visits. The goal of this team interview is to determine the key events in your team between the first year and now: year 3. With this information we can complete the final pieces of the puzzle in our research.
	•	Why we asked you for this interview: because you were there during the site visits in year 1 and 3, and we think that you can provide accurate data about this period.
	•	Procedure: On the wall you see a time-lined poster: visualizing the past three years. We will ask you to list all important events in and around your team during this period. The pictures symbolize the four season, meant to hel p you to r ecall the events on this timeline:

Core	1.	Before we start, do you have any questions about the procedure?
	2.	In preparation of this interview, you already thought of some events. Who wrote down an event he/she would like to start talk about?
	3.	Can you explain a bit more about that event: what happened exactly?
	4.	How did this make the team feel at the time?
	5.	How did this event impact on the team?
	6.	Can you summarize the event, so that we can write the event on a sticky note?
	7.	When did this event happen exactly?
	8.	Who had listed another important event he/she would like to talk about? (then: repeat question 2-8, until saturation occurs)
	Post each event on the poster. If team members find this difficult or the discussion dries up:
	•	Either refer to one of the symbols on the wall poster: e.g. “What happened around the time when researcher X visited your team in year 1?”
	•	Or mention a critical incident mentioned by one of the (other) team members in the T4 open-ended survey: “In the survey, someone/several team members noted X as an important event. Can you talk a bit more about that?”
Conclusion	9.	We would like to draw a line on the wall poster visualizing your team performance. How would that line run? Can you explain why?
	10.	And how would the line visualizing your team climate run? Can you explain why?
	Thank you very much for all your input.