Table 5 Video-coded behaviours and...

Table 5

Video-coded behaviours and examples

Codes	Definition	Examples^a
1. Correcting	Calling someone to order; telling someone not to do something	“No, you should not do it like that”
2. Delegating	Distributing obligatory tasks	“I want you to handle this improvement idea”
3. Task monitoring	Checking the status or asking for clarification on the status; referring to visual dashboards	“How are we doing in terms of productivity?”
4. Factually informing	Sharing factual information with team members	“I have called our customer to discuss her complaint”
5. Visioning	Sharing own opinion or determining a strategy	“In my opinion…” or “I foresee…”
6. Structuring the conversation	Enabling an efficient and effective meeting	“Let me summarize our decision”
7. Executing individual tasks	Performing operational work tasks	Continuing daily work while the meeting already started; or, during daily work: Working behind a work station/computer
8. Agreeing	Showing that he/she shares the same opinion	“I agree with you”
9. Individual consideration	Showing a personal interest or giving positive individual feedback	“So you are going on a holiday to Turkey, right?” or “Well done!”
10. Asking for ideas	Asking for root causes, ideas; inviting people to share views with the team	“Why do you think this problem keeps nagging us?”
11. Active listening	Showing that he/she is paying attention and hears you	Nodding, making eye contact while being in a conversation
12. Showing disinterest	Responding impersonal, distant or inaccessible	During a meeting: Turning his/her back to the team leader; during daily work: Watching away while a colleague is talking to him/her
13. Defending one's own position	Safeguarding his/her own interests and showing his/her own value	“Let me handle this. I know this person for quite some time and I know exactly how to handle this situation”
14. Providing negative feedback	Responding unfavourably to someone or judging someone	“You are too late: you should be here around 10:00 PM”
15. Disagreeing	Showing that he/she does not share the same opinion	“I do not think that is a good idea”

Codes	Definition	Examples^a
1. Correcting	Calling someone to order; telling someone not to do something	“No, you should not do it like that”
2. Delegating	Distributing obligatory tasks	“I want you to handle this improvement idea”
3. Task monitoring	Checking the status or asking for clarification on the status; referring to visual dashboards	“How are we doing in terms of productivity?”
4. Factually informing	Sharing factual information with team members	“I have called our customer to discuss her complaint”
5. Visioning	Sharing own opinion or determining a strategy	“In my opinion…” or “I foresee…”
6. Structuring the conversation	Enabling an efficient and effective meeting	“Let me summarize our decision”
7. Executing individual tasks	Performing operational work tasks	Continuing daily work while the meeting already started; or, during daily work: Working behind a work station/computer
8. Agreeing	Showing that he/she shares the same opinion	“I agree with you”
9. Individual consideration	Showing a personal interest or giving positive individual feedback	“So you are going on a holiday to Turkey, right?” or “Well done!”
10. Asking for ideas	Asking for root causes, ideas; inviting people to share views with the team	“Why do you think this problem keeps nagging us?”
11. Active listening	Showing that he/she is paying attention and hears you	Nodding, making eye contact while being in a conversation
12. Showing disinterest	Responding impersonal, distant or inaccessible	During a meeting: Turning his/her back to the team leader; during daily work: Watching away while a colleague is talking to him/her
13. Defending one's own position	Safeguarding his/her own interests and showing his/her own value	“Let me handle this. I know this person for quite some time and I know exactly how to handle this situation”
14. Providing negative feedback	Responding unfavourably to someone or judging someone	“You are too late: you should be here around 10:00 PM”
15. Disagreeing	Showing that he/she does not share the same opinion	“I do not think that is a good idea”

Note(s): The codes are derived from Hoogeboom and Wilderom (2015), with the only exception that individual consideration also includes providing positive feedback. Executing individual tasks was added to the scheme

^aAll examples were taken verbatim from this study's video-based dataset

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