Table 2

Categories of topics from publications from the literature review

CategoryDescriptionExample
IT implementation and useStudying emotions in initial adoption and use and continuous and ongoing use of different IT solutionsIntroduction of an integrated suite of applications in two banks and how emotional reactions contribute to predicting IT use (Beaudry and Pinsonneault, 2010)
Introduction of a mandatory computerised patient order entry system in a hospital and how emotions as part of user responses initially emerge and may change over time (Bhattacherjee et al., 2018)
IT security and complianceStudying the role of emotions in how organisational members respond to information security policies, requirements, threats or opportunities for abuseInformation security requirements contributing to stress and moral disengagement as an emotional-focussed coping response that influences the intention to violate these requirements (D'Arcy et al., 2014)
How events, such as pay-cuts or conflict, can create negative emotional responses, thus contributing to increasing the likelihood of employees intending to carry out insider computer abuse (Kim et al., 2016)
Computer-mediated communication and social networkingHow computer-mediated communication and social networking are used for emotional regulation and expression, how this creates emotional responses, which has further consequencesHow emotional content is presented in enterprise social media systems, and how this is different depending on status and gender (Reychav et al., 2019)
How help-desk workers individually and as a group use the affordances of communication media for emotional regulation strategies, e.g. reducing or delaying negativity exposure (Wang et al., 2020)
Algorithmic managementEmotional responses as part of exploring how workers in the platform/gig economy deal with algorithmic control and managementHow Uber drivers deal with “black box” algorithmic control and management, and how emotions are part of this (Pignot, 2021)
OtherEmotions in inter-organisational processes, sociomateriality and working from home during the COVID-19 pandemicExploring how emotions can be a part of sociomaterial theorising (Stein et al., 2014)
The role of affect in hackathons (Endrissat and Islam, 2021)

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