Categories of topics from publications from the literature review
| Category | Description | Example |
|---|---|---|
| IT implementation and use | Studying emotions in initial adoption and use and continuous and ongoing use of different IT solutions | Introduction of an integrated suite of applications in two banks and how emotional reactions contribute to predicting IT use (Beaudry and Pinsonneault, 2010) |
| Introduction of a mandatory computerised patient order entry system in a hospital and how emotions as part of user responses initially emerge and may change over time (Bhattacherjee et al., 2018) | ||
| IT security and compliance | Studying the role of emotions in how organisational members respond to information security policies, requirements, threats or opportunities for abuse | Information security requirements contributing to stress and moral disengagement as an emotional-focussed coping response that influences the intention to violate these requirements (D'Arcy et al., 2014) |
| How events, such as pay-cuts or conflict, can create negative emotional responses, thus contributing to increasing the likelihood of employees intending to carry out insider computer abuse (Kim et al., 2016) | ||
| Computer-mediated communication and social networking | How computer-mediated communication and social networking are used for emotional regulation and expression, how this creates emotional responses, which has further consequences | How emotional content is presented in enterprise social media systems, and how this is different depending on status and gender (Reychav et al., 2019) |
| How help-desk workers individually and as a group use the affordances of communication media for emotional regulation strategies, e.g. reducing or delaying negativity exposure (Wang et al., 2020) | ||
| Algorithmic management | Emotional responses as part of exploring how workers in the platform/gig economy deal with algorithmic control and management | How Uber drivers deal with “black box” algorithmic control and management, and how emotions are part of this (Pignot, 2021) |
| Other | Emotions in inter-organisational processes, sociomateriality and working from home during the COVID-19 pandemic | Exploring how emotions can be a part of sociomaterial theorising (Stein et al., 2014) |
| The role of affect in hackathons (Endrissat and Islam, 2021) |
| Category | Description | Example |
|---|---|---|
| IT implementation and use | Studying emotions in initial adoption and use and continuous and ongoing use of different IT solutions | Introduction of an integrated suite of applications in two banks and how emotional reactions contribute to predicting IT use ( |
| Introduction of a mandatory computerised patient order entry system in a hospital and how emotions as part of user responses initially emerge and may change over time ( | ||
| IT security and compliance | Studying the role of emotions in how organisational members respond to information security policies, requirements, threats or opportunities for abuse | Information security requirements contributing to stress and moral disengagement as an emotional-focussed coping response that influences the intention to violate these requirements ( |
| How events, such as pay-cuts or conflict, can create negative emotional responses, thus contributing to increasing the likelihood of employees intending to carry out insider computer abuse ( | ||
| Computer-mediated communication and social networking | How computer-mediated communication and social networking are used for emotional regulation and expression, how this creates emotional responses, which has further consequences | How emotional content is presented in enterprise social media systems, and how this is different depending on status and gender ( |
| How help-desk workers individually and as a group use the affordances of communication media for emotional regulation strategies, e.g. reducing or delaying negativity exposure ( | ||
| Algorithmic management | Emotional responses as part of exploring how workers in the platform/gig economy deal with algorithmic control and management | How Uber drivers deal with “black box” algorithmic control and management, and how emotions are part of this ( |
| Other | Emotions in inter-organisational processes, sociomateriality and working from home during the COVID-19 pandemic | Exploring how emotions can be a part of sociomaterial theorising ( |
| The role of affect in hackathons ( |
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