Convenience

(alt terms - Convenience of Access, Access, Accessibility)

The perceived ease with which the user may use/access the information resource.

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Credibility

(alt terms - Cognitive Authority, Believable, Reputation)

The believability of the information resource

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Flexibility

The capacity of the information resource to change or to adjust in response to new conditions, demands, or circumstances

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Format

(alt terms - Appearance, Presentation, Design, Aesthetics, Layout, Attractive)

The look and feel of the information resource, including the method of presenting the information.

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Integration

The ability of the resource to communicate/transmit data between different resources.

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Perceived utility

(alt items - Usefulness of System Features and Functions, Usefulness, Perceived Usefulness)

The balance between how useful an information resource is considered and the perceived cost (effort, opportunity cost and monetary cost)

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Responsive

(alt terms - Response Time, Timeliness, Time to Load Page, Prompt Service)

The amount of time it takes for an information resource to satisfy a user's request.

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Security

(alt terms - Access Security, Security and Privacy Protection, Privacy and Data Protection)

Confidence that the resources will protect user data from misappropriation or unauthorised alteration or loss.

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Usability

(alt terms - Ease of Use, User-Friendly, Navigation, Easy to Navigate, Easy to Learn)

The level of ease the user experiences interacting with the information resource and navigating through it.

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