List background information of contributors including professional qualifications and personal experience

(2)Highlight any professional organisations connected to the eHealth resource

(3)Work to increase brand awareness

Reduce the amount of input required by users of forums

(2)Make site accessible on a wide range of devices

(3)Allow users to change the frequency of push content

Consider the layout, the balance of text and multimedia

(2)Consider using multimedia to enhance users understanding of topics

(3)For general topics, use colours and images to enhance user engagement

Optimise website design to improve search engine rankings

Ensure features work properly and function as expected

(2) Ensure online resources are easy to navigate

Allow users to register for notifications for new, relevant content

Facilitate anonymous browsing