Table 8

Design guidelines for online information content

CriteriaDesign guidelines
Complete
  1. Topics should be covered in as much detail as possible

  • (2)Provide a personal folder to allow users to save their own notes, media and links

  • (3)Provide topic summaries with further detail included in a link or collapsible section

  • (4)Include a range of topics that interest your target audience

  • (5)Include a mix of personal stories and expert opinions

Relevance
  1. Localise information for different regions

  • (2)Highlight key points from articles and personal stories

Currency
  1. Information should be reviewed and updated regularly

  • (2)Clearly state the last date information was updated

Use of Language
  1. Be clear and ensure medical terms are explained

  • (2)Use authoritative language; avoid the use of slang and colloquialisms

  • (3)Ensure that statistics are used appropriately and explained with a narrative

Concise
  1. Summarise facts and avoid extra detail

  • (2)Provide facts and avoid emotive language

Freedom from Bias
  1. If an article is written from a particular perspective, highlight this

  • (2)Be conscious of the negative perception that certain sponsors or advertisers could cause

References
  1. Clearly display references for source material

  • (2)Provide references to help users who wish to do additional research on a topic

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