ETRS items
| Key sources for the scale | The following are statements related to your organization, the ways in which top management respond to situations of change, and their ability to respond to change please rate the statements using the scale: 1 = strongly disagree, 4 = neither agree nor disagree, 7 = strongly agree | Stage in CFA where item was removed: A = study 1 (sub-sample A); B = study 1 (sub-sample B); C = study 2 | |
|---|---|---|---|
| Transparent information sharing | Bachmann et al. (2015), Grover et al. (2014), Kähkönen (2020) | Provide adequate information | C |
| Promote the development of an open discussion culture | A* | ||
| Learn and develop from mistakes | B | ||
| Conduct ex-post evaluation in the work community after changes | B | ||
| Strong management actions | Kähkönen (2020), Pate et al. (2012), Sørensen et al. (2011) | Divide employees and work tasks in an appropriate way | A* |
| Make reasoned decisions | B | ||
| Withstand pressure well | A | ||
| Retain the selected direction | A | ||
| Benevolent personnel policies | Davis et al. (2000), Dietz et al. (2011), Kähkönen (2020) | Value their employees | C |
| Try to save money from other resources than staff and protect staff until the last | A | ||
| Implement benevolent HR strategy prominently in everyday life | B | ||
| Familiarize staff with new tasks and actively train them | A | ||
| Apologies | Kim et al. (2004), Krylova et al. (2016), Kähkönen (2020), Lewicki et al. (2016) | Make self-reflections and apologize | B |
| Deeply regret if the situation is difficult | B | ||
| Regret hastily and half-heartedly | A | ||
| Never regret | A | ||
| Constructive behavior | Kähkönen (2020), Petriglieri (2015), Six and Skinner (2010) | Behave positively | A |
| Do not avoid discussing changes | B | ||
| Do not joke about serious things | A | ||
| Do not sweep problems under the carpet | A | ||
| Emotional support | Grover et al. (2014), Kähkönen (2020), Pate et al. (2012), Webber et al. (2012) | Talk with me | A |
| Are present for me if necessary | B | ||
| Are easily approachable | A* | ||
| Are encouraging | A* | ||
| Third-party involvement | Bachmann et al. (2015), Kähkönen (2020), Mueller et al. (2015), Coleman (1990) | Procure for top management change training provided by external actors | A |
| Involve external parties in the practical implementation of change | B | ||
| Provide emotional support to staff from external parties | A |
| Key sources for the scale | The following are statements related to your organization, the ways in which top management respond to situations of change, and their ability to respond to change please rate the statements using the scale: 1 = strongly disagree, 4 = neither agree nor disagree, 7 = strongly agree | Stage in CFA where item was removed: A = study 1 (sub-sample A); B = study 1 (sub-sample B); C = study 2 | |
|---|---|---|---|
| Transparent information sharing | Provide adequate information | C | |
| Promote the development of an open discussion culture | A* | ||
| Learn and develop from mistakes | B | ||
| Conduct ex-post evaluation in the work community after changes | B | ||
| Strong management actions | Divide employees and work tasks in an appropriate way | A* | |
| Make reasoned decisions | B | ||
| Withstand pressure well | A | ||
| Retain the selected direction | A | ||
| Benevolent personnel policies | Value their employees | C | |
| Try to save money from other resources than staff and protect staff until the last | A | ||
| Implement benevolent HR strategy prominently in everyday life | B | ||
| Familiarize staff with new tasks and actively train them | A | ||
| Apologies | Make self-reflections and apologize | B | |
| Deeply regret if the situation is difficult | B | ||
| Regret hastily and half-heartedly | A | ||
| Never regret | A | ||
| Constructive behavior | Behave positively | A | |
| Do not avoid discussing changes | B | ||
| Do not joke about serious things | A | ||
| Do not sweep problems under the carpet | A | ||
| Emotional support | Talk with me | A | |
| Are present for me if necessary | B | ||
| Are easily approachable | A* | ||
| Are encouraging | A* | ||
| Third-party involvement | Procure for top management change training provided by external actors | A | |
| Involve external parties in the practical implementation of change | B | ||
| Provide emotional support to staff from external parties | A |
Note(s): *Removed one item at a time
Source(s): Removed items in CFA