Table II

Items used for each variable

I. Awareness and Utilization of support services

Are you aware of each of the following campus resources/support services? (“Yes”/ “No”)

How often have you utilized each of each of the following campus resources/support services? ("Frequently," "occasionally," and "not at all.")

1. Printing and photocopy service

2. Financial Aid

3. Transportation (e.g., campus express)

4. Students call center

5. Academic advising

6. Textbooks

7. Group therapy

8. Students Learning Support Centre (e.g., writing labs)

9. Qatar University Centre for Volunteer Work

10. Career Services

11. Library

12. Student Council

13. International students

14. Student Employment

15. Student Clubs

16. Sport Activities

17. Voluntary work and Community Service

II. Frequency of Interaction

Scale used: (Never “0” - 1 - 2 times per semester “1” - 1 - 2 per month “2” - Once a week “3” - 2 - 3 times per week “4” - Daily “5”)

1. How often have you interacted with this course instructor outside of class?

2. How often have you interacted with course instructors outside of class?

3. How often have you interacted with academic advisors/ counselors?

4. How often have you interacted with close friends at this institution?

5. How often have you interacted with graduate students/teaching assistants?

II. Students' Attitudes towards Higher Education

Lickert scale used (strongly Agree “5” - Agree “4” - Neutral “3” - Disagree “2” - Strongly Disagree “1”)

 a. Student Overall Satisfaction

  1. I am having a great college experience.

  2. I think Qatar University is offering high-quality education for its students.

  3. I would choose to register in QU if I had the choice to start over again.

 b. Commitment and capability to finish college

  1. I feel responsible for my education and learning.

  2. I feel capable of continuing my academic studies.

  3. Having an undergraduate degree is important.

  4. I will continue to study in Qatar University

 c. Citizenship responsibility behavior

  1. I have a good knowledge about Qatar National Vision 2030.

  2. I am aware of the UREP program for undergraduate students.

  3. I will be a valuable member to achieve change and development through my future career.

  4. I know how to develop my leadership skills through the services and activities offered by QU.

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