Table 1

Reliability test

ItemMeanSDCorrected item − total correlationCronbach's alpha if item deletedTotal Cronbach's alpha
Credit history0.720
Q16a3.901.1530.3790.699
Q16b3.900.9520.5300.675
Q16c3.580.9410.3590.701
Q16d3.740.8590.4170.694
Q16e3.360.9560.2970.711
Q16f3.571.1940.4290.690
Q16g2.951.0620.3020.711
Q16h3.381.0870.4570.685
Q16i2.280.9950.2480.718
Q16j2.751.0320.3930.696
Income level0.643
Q19a2.311.1270.4930.601
Q19c3.900.9520.2650.615
Q19e2.201.2160.4790.503
Q19f3.740.8590.3800.619
Q19g2.261.3790.5510.631
Q19h3.381.3030.5290.543
Assets0.736
Q21f2.331.3770.5340.691
Q21g2.611.4750.5400.689
Q21h3.331.3210.4020.714
Q21i3.570.9490.2060.738
Q21j3.041.2520.1410.753
Q21k3.231.1130.2280.738
Q21m1.611.1010.4650.706
Q21n1.781.0980.4790.704
Q21o1.651.1080.4850.703
Q21p1.821.3450.4790.701
Awareness0.653
Q22a3.401.0200.3530.620
Q22b3.590.954−0.2190.730
Q22c3.571.0260.2740.638
Q22d3.120.9570.4300.604
Q22e3.211.1000.3970.609
Q22f2.861.1600.4330.599
Q22g3.300.9260.2950.633
Q22h3.171.0160.4890.589
Q22i3.381.0840.5570.568
Network capability0.712
Q22a3.471.1210.2690.702
Q22b3.560.9890.3320.696
Q22c3.491.0050.2820.701
Q22d3.471.0610.1770.711
Q22e3.421.0880.2770.701
Q22f3.410.9210.2330.705
Q22g3.361.0420.1650.712
Q22h3.901.1530.407687

Source(s): Compiled by the authors

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