Reliability test
| Item | Mean | SD | Corrected item − total correlation | Cronbach's alpha if item deleted | Total Cronbach's alpha |
|---|---|---|---|---|---|
| Credit history | 0.720 | ||||
| Q16a | 3.90 | 1.153 | 0.379 | 0.699 | |
| Q16b | 3.90 | 0.952 | 0.530 | 0.675 | |
| Q16c | 3.58 | 0.941 | 0.359 | 0.701 | |
| Q16d | 3.74 | 0.859 | 0.417 | 0.694 | |
| Q16e | 3.36 | 0.956 | 0.297 | 0.711 | |
| Q16f | 3.57 | 1.194 | 0.429 | 0.690 | |
| Q16g | 2.95 | 1.062 | 0.302 | 0.711 | |
| Q16h | 3.38 | 1.087 | 0.457 | 0.685 | |
| Q16i | 2.28 | 0.995 | 0.248 | 0.718 | |
| Q16j | 2.75 | 1.032 | 0.393 | 0.696 | |
| Income level | 0.643 | ||||
| Q19a | 2.31 | 1.127 | 0.493 | 0.601 | |
| Q19c | 3.90 | 0.952 | 0.265 | 0.615 | |
| Q19e | 2.20 | 1.216 | 0.479 | 0.503 | |
| Q19f | 3.74 | 0.859 | 0.380 | 0.619 | |
| Q19g | 2.26 | 1.379 | 0.551 | 0.631 | |
| Q19h | 3.38 | 1.303 | 0.529 | 0.543 | |
| Assets | 0.736 | ||||
| Q21f | 2.33 | 1.377 | 0.534 | 0.691 | |
| Q21g | 2.61 | 1.475 | 0.540 | 0.689 | |
| Q21h | 3.33 | 1.321 | 0.402 | 0.714 | |
| Q21i | 3.57 | 0.949 | 0.206 | 0.738 | |
| Q21j | 3.04 | 1.252 | 0.141 | 0.753 | |
| Q21k | 3.23 | 1.113 | 0.228 | 0.738 | |
| Q21m | 1.61 | 1.101 | 0.465 | 0.706 | |
| Q21n | 1.78 | 1.098 | 0.479 | 0.704 | |
| Q21o | 1.65 | 1.108 | 0.485 | 0.703 | |
| Q21p | 1.82 | 1.345 | 0.479 | 0.701 | |
| Awareness | 0.653 | ||||
| Q22a | 3.40 | 1.020 | 0.353 | 0.620 | |
| Q22b | 3.59 | 0.954 | −0.219 | 0.730 | |
| Q22c | 3.57 | 1.026 | 0.274 | 0.638 | |
| Q22d | 3.12 | 0.957 | 0.430 | 0.604 | |
| Q22e | 3.21 | 1.100 | 0.397 | 0.609 | |
| Q22f | 2.86 | 1.160 | 0.433 | 0.599 | |
| Q22g | 3.30 | 0.926 | 0.295 | 0.633 | |
| Q22h | 3.17 | 1.016 | 0.489 | 0.589 | |
| Q22i | 3.38 | 1.084 | 0.557 | 0.568 | |
| Network capability | 0.712 | ||||
| Q22a | 3.47 | 1.121 | 0.269 | 0.702 | |
| Q22b | 3.56 | 0.989 | 0.332 | 0.696 | |
| Q22c | 3.49 | 1.005 | 0.282 | 0.701 | |
| Q22d | 3.47 | 1.061 | 0.177 | 0.711 | |
| Q22e | 3.42 | 1.088 | 0.277 | 0.701 | |
| Q22f | 3.41 | 0.921 | 0.233 | 0.705 | |
| Q22g | 3.36 | 1.042 | 0.165 | 0.712 | |
| Q22h | 3.90 | 1.153 | 0.407 | 687 | |
| Item | Mean | SD | Corrected item − total correlation | Cronbach's alpha if item deleted | Total Cronbach's alpha |
|---|---|---|---|---|---|
| 0.720 | |||||
| Q16a | 3.90 | 1.153 | 0.379 | 0.699 | |
| Q16b | 3.90 | 0.952 | 0.530 | 0.675 | |
| Q16c | 3.58 | 0.941 | 0.359 | 0.701 | |
| Q16d | 3.74 | 0.859 | 0.417 | 0.694 | |
| Q16e | 3.36 | 0.956 | 0.297 | 0.711 | |
| Q16f | 3.57 | 1.194 | 0.429 | 0.690 | |
| Q16g | 2.95 | 1.062 | 0.302 | 0.711 | |
| Q16h | 3.38 | 1.087 | 0.457 | 0.685 | |
| Q16i | 2.28 | 0.995 | 0.248 | 0.718 | |
| Q16j | 2.75 | 1.032 | 0.393 | 0.696 | |
| 0.643 | |||||
| Q19a | 2.31 | 1.127 | 0.493 | 0.601 | |
| Q19c | 3.90 | 0.952 | 0.265 | 0.615 | |
| Q19e | 2.20 | 1.216 | 0.479 | 0.503 | |
| Q19f | 3.74 | 0.859 | 0.380 | 0.619 | |
| Q19g | 2.26 | 1.379 | 0.551 | 0.631 | |
| Q19h | 3.38 | 1.303 | 0.529 | 0.543 | |
| 0.736 | |||||
| Q21f | 2.33 | 1.377 | 0.534 | 0.691 | |
| Q21g | 2.61 | 1.475 | 0.540 | 0.689 | |
| Q21h | 3.33 | 1.321 | 0.402 | 0.714 | |
| Q21i | 3.57 | 0.949 | 0.206 | 0.738 | |
| Q21j | 3.04 | 1.252 | 0.141 | 0.753 | |
| Q21k | 3.23 | 1.113 | 0.228 | 0.738 | |
| Q21m | 1.61 | 1.101 | 0.465 | 0.706 | |
| Q21n | 1.78 | 1.098 | 0.479 | 0.704 | |
| Q21o | 1.65 | 1.108 | 0.485 | 0.703 | |
| Q21p | 1.82 | 1.345 | 0.479 | 0.701 | |
| 0.653 | |||||
| Q22a | 3.40 | 1.020 | 0.353 | 0.620 | |
| Q22b | 3.59 | 0.954 | −0.219 | 0.730 | |
| Q22c | 3.57 | 1.026 | 0.274 | 0.638 | |
| Q22d | 3.12 | 0.957 | 0.430 | 0.604 | |
| Q22e | 3.21 | 1.100 | 0.397 | 0.609 | |
| Q22f | 2.86 | 1.160 | 0.433 | 0.599 | |
| Q22g | 3.30 | 0.926 | 0.295 | 0.633 | |
| Q22h | 3.17 | 1.016 | 0.489 | 0.589 | |
| Q22i | 3.38 | 1.084 | 0.557 | 0.568 | |
| 0.712 | |||||
| Q22a | 3.47 | 1.121 | 0.269 | 0.702 | |
| Q22b | 3.56 | 0.989 | 0.332 | 0.696 | |
| Q22c | 3.49 | 1.005 | 0.282 | 0.701 | |
| Q22d | 3.47 | 1.061 | 0.177 | 0.711 | |
| Q22e | 3.42 | 1.088 | 0.277 | 0.701 | |
| Q22f | 3.41 | 0.921 | 0.233 | 0.705 | |
| Q22g | 3.36 | 1.042 | 0.165 | 0.712 | |
| Q22h | 3.90 | 1.153 | 0.407 | 687 | |
Source(s): Compiled by the authors
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