Table III.

Discriminant validity coefficients

ConstructCommitmentComparative customerCustomer attractivenessPreferred customer treatmentTrust
Commitment0.944    
Comparative Customer0.2200.902   
Customer Attractiveness0.3220.3570.857  
Preferred Customer Treatment0.3060.1580.5290.816 
Trust0.2930.4760.3530.1190.868

Note:

Italic data indicate the square roots of the AVE

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