Results of the coefficient of determination and predictive relevance (n = 93)
| Construct | f2 in relation to | |||
|---|---|---|---|---|
| R2 | Q2 | defense customer attractiveness | Preferential customer treatment | |
| Comparative customer | n.a. | n.a. | 0.048 | |
| Commitment | n.a. | n.a. | 0.056 | |
| Trust | n.a. | n.a. | 0.031 | |
| Defense customer attractiveness | 0.215 | 0.137 | 0.390 | |
| Preferential customer treatment | 0.280 | 0.155 | ||
| Construct | ||||
|---|---|---|---|---|
| defense customer attractiveness | Preferential customer treatment | |||
| Comparative customer | n.a. | n.a. | 0.048 | |
| Commitment | n.a. | n.a. | 0.056 | |
| Trust | n.a. | n.a. | 0.031 | |
| Defense customer attractiveness | 0.215 | 0.137 | 0.390 | |
| Preferential customer treatment | 0.280 | 0.155 | ||
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