Table 2

Main themes emerging from focus group

QuestionsThemes in answers
1) Business models related to NFTsNFT creator
NFT marketplace, selling creators’ NFTs
Company offering their own NFTs for promotion and engaging the community around them (fan token)
NFT sales in games
2) Benefits NFTs offer an organization? What processes are NFTs used for?Single source of truth across the supply chain and ecosystem
Enable loyalties to be paid through smart contracts
3) How NFTs build trust across the supply chain?Authenticity of NFT not doubted
Less security risks as NFTs are harder to steal than other fungible tokens
4) How NFTs build trust with the consumer?Authenticity of NFT not doubted
Less security risks as NFTs are harder to steal that other fungible tokens
For companies offering their own NFTs (e.g. fan tokens) there is already a bond and some trust
Many people do not understand the benefits of NFTs so this reduces trust
5) Additional commentsOne topic discussed was whether NFTs would gain wider adoption or remain a niche product
The enthusiasm and passion of some in this community was also noted

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