The results of cross loadings, Cronbach's α, composite reliability (CR) and average variance extracted (AVE)
| GBPS | GSC | OA | OMA | PA | α | AVE | CR | |
|---|---|---|---|---|---|---|---|---|
| GBPS1 | 0.9246 | 0.7747 | 0.7429 | 0.7646 | 0.7082 | 0.9238 | 0.767 | 0.943 |
| GBPS2 | 0.8800 | 0.8212 | 0.8025 | 0.8506 | 0.7546 | |||
| GBPS3 | 0.8793 | 0.8226 | 0.7945 | 0.8786 | 0.7226 | |||
| GBPS4 | 0.8012 | 0.7174 | 0.7073 | 0.6627 | 0.6603 | |||
| GBPS5 | 0.8905 | 0.6629 | 0.6696 | 0.6978 | 0.6279 | |||
| GSC1 | 0.7013 | 0.7781 | 0.6344 | 0.7368 | 0.5428 | 0.9060 | 0.529 | 0.923 |
| GSC2 | 0.7121 | 0.7958 | 0.6383 | 0.7268 | 0.5315 | |||
| GSC6 | 0.5401 | 0.8395 | 0.5525 | 0.5984 | 0.5924 | |||
| GSC7 | 0.7090 | 0.8006 | 0.7177 | 0.7419 | 0.6139 | |||
| GSC9 | 0.7298 | 0.8373 | 0.7710 | 0.6813 | 0.7095 | |||
| GSC10 | 0.7417 | 0.8149 | 0.7419 | 0.7368 | 0.6974 | |||
| GSC11 | 0.6706 | 0.7547 | 0.6063 | 0.6661 | 0.5457 | |||
| OA1 | 0.7317 | 0.7542 | 0.7979 | 0.7171 | 0.7005 | 0.8463 | 0.570 | 0.887 |
| OA2 | 0.6136 | 0.6496 | 0.7951 | 0.6305 | 0.6097 | |||
| OA3 | 0.6379 | 0.6620 | 0.8051 | 0.6713 | 0.5988 | |||
| OA4 | 0.6233 | 0.6192 | 0.8319 | 0.6048 | 0.5912 | |||
| OA6 | 0.7310 | 0.6627 | 0.8138 | 0.6641 | 0.5112 | |||
| OMA1 | 0.7179 | 0.6709 | 0.6962 | 0.8649 | 0.6268 | 0.8864 | 0.639 | 0.914 |
| OMA2 | 0.7122 | 0.7416 | 0.6754 | 0.7714 | 0.5756 | |||
| OMA3 | 0.7505 | 0.7594 | 0.7131 | 0.8014 | 0.6561 | |||
| OMA4 | 0.7089 | 0.7059 | 0.6894 | 0.7374 | 0.5954 | |||
| OMA6 | 0.7110 | 0.7031 | 0.6697 | 0.7543 | 0.5945 | |||
| PA1 | 0.5399 | 0.6157 | 0.5913 | 0.5520 | 0.7899 | 0.8035 | 0.561 | 0.864 |
| PA2 | 0.6134 | 0.6103 | 0.5764 | 0.5907 | 0.8055 | |||
| PA4 | 0.6003 | 0.5191 | 0.5566 | 0.4901 | 0.7403 | |||
| PA5 | 0.6933 | 0.6605 | 0.6448 | 0.6331 | 0.7810 |
| GBPS | GSC | OA | OMA | PA | AVE | CR | ||
|---|---|---|---|---|---|---|---|---|
| GBPS1 | 0.7747 | 0.7429 | 0.7646 | 0.7082 | 0.9238 | 0.767 | 0.943 | |
| GBPS2 | 0.8212 | 0.8025 | 0.8506 | 0.7546 | ||||
| GBPS3 | 0.8226 | 0.7945 | 0.8786 | 0.7226 | ||||
| GBPS4 | 0.7174 | 0.7073 | 0.6627 | 0.6603 | ||||
| GBPS5 | 0.6629 | 0.6696 | 0.6978 | 0.6279 | ||||
| GSC1 | 0.7013 | 0.6344 | 0.7368 | 0.5428 | 0.9060 | 0.529 | 0.923 | |
| GSC2 | 0.7121 | 0.6383 | 0.7268 | 0.5315 | ||||
| GSC6 | 0.5401 | 0.5525 | 0.5984 | 0.5924 | ||||
| GSC7 | 0.7090 | 0.7177 | 0.7419 | 0.6139 | ||||
| GSC9 | 0.7298 | 0.7710 | 0.6813 | 0.7095 | ||||
| GSC10 | 0.7417 | 0.7419 | 0.7368 | 0.6974 | ||||
| GSC11 | 0.6706 | 0.6063 | 0.6661 | 0.5457 | ||||
| OA1 | 0.7317 | 0.7542 | 0.7171 | 0.7005 | 0.8463 | 0.570 | 0.887 | |
| OA2 | 0.6136 | 0.6496 | 0.6305 | 0.6097 | ||||
| OA3 | 0.6379 | 0.6620 | 0.6713 | 0.5988 | ||||
| OA4 | 0.6233 | 0.6192 | 0.6048 | 0.5912 | ||||
| OA6 | 0.7310 | 0.6627 | 0.6641 | 0.5112 | ||||
| OMA1 | 0.7179 | 0.6709 | 0.6962 | 0.6268 | 0.8864 | 0.639 | 0.914 | |
| OMA2 | 0.7122 | 0.7416 | 0.6754 | 0.5756 | ||||
| OMA3 | 0.7505 | 0.7594 | 0.7131 | 0.6561 | ||||
| OMA4 | 0.7089 | 0.7059 | 0.6894 | 0.5954 | ||||
| OMA6 | 0.7110 | 0.7031 | 0.6697 | 0.5945 | ||||
| PA1 | 0.5399 | 0.6157 | 0.5913 | 0.5520 | 0.8035 | 0.561 | 0.864 | |
| PA2 | 0.6134 | 0.6103 | 0.5764 | 0.5907 | ||||
| PA4 | 0.6003 | 0.5191 | 0.5566 | 0.4901 | ||||
| PA5 | 0.6933 | 0.6605 | 0.6448 | 0.6331 |
Note(s): Hint: Italic values show that measuring items had the highest loadings on their respective construct