Results of testing research hypotheses
| SEM path | β-value | p-value | Result | |
|---|---|---|---|---|
| H1a | IMC_co → PS | 0.398** | 0.000 | Supported |
| H1b | IMC_co → SR | 0.400** | 0.000 | Supported |
| H2a | IMC_i → PS | 0.161 | 0.072 | Rejected |
| H2b | IMC_i → SR | 0.275** | 0.003 | Supported |
| H3a | IMC_cn → PS | 0.183* | 0.020 | Supported |
| H3b | IMC_cn → SR | 0.105 | 0.172 | Rejected |
| SEM path | β-value | Result | ||
|---|---|---|---|---|
| IMC_co → PS | 0.398** | 0.000 | Supported | |
| IMC_co → SR | 0.400** | 0.000 | Supported | |
| IMC_i → PS | 0.161 | 0.072 | Rejected | |
| IMC_i → SR | 0.275** | 0.003 | Supported | |
| IMC_cn → PS | 0.183* | 0.020 | Supported | |
| IMC_cn → SR | 0.105 | 0.172 | Rejected |
Note(s): IMC consistency (IMC_co); IMC interactivity (IMC_i); IMC connectivity (IMC_cn); Product satisfaction (PS); Satisfaction with retailer (SR). * = p < 0.05, ** = p < 0.01
Source(s): Own elaboration
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