Table 1 List of potential digital... | Emerald Publishing

Table 1

List of potential digital solutions developed and related benefits deriving from technology adoption, by industry

Industry	Potential digital solutions	Potential benefits	Author(s)
Agriculture, forestry and fishing	Digital data platform Mobile apps for farmers Robotics Precision agriculture Services in rural areas Sustainable ecosystems Data-driven agriculture Artificial intelligence	Improvement of resources efficiency Reduction of manual work Information sharing Development of rural areas Equipment innovation	Di Vaio et al. (2020), Gregorioa and Ancog (2020)
Mining	Real-time analytics and data visualization Cloud solutions Digital plants Virtual simulations and 3D printing Automation of the assets (e.g., Artificial intelligence)	Integration and automation across value chain Productivity improvement Better performance Digitally enabled workforce Decrease in injuries	Li and Zhan (2018)
Construction	Focus on hospitals, schools, roads and plants Management of waste production Ecological building Augmented reality Software to prevent accidents and to monitor delivery times	Higher productivity Environmental impact Reduction of emissions Safety Cost reduction Better collaboration	Sepasgozar and Davis (2019)
Manufacturing	Smart factory 3D printing Industrial robots and drones Smart grids Real-time analytics Sophisticated sensors	Higher customization Better collaboration Low energy costs Reduction of emissions and materials consumption	Wuest et al. (2020)
Transportation, communications, electric, gas and sanitary services	Car sharing Autonomous and connected vehicles Real-time traffic management Robotics 3D printing Digital infrastructures	Higher citizen protection Ecosystem integration Data sharing Reduction of gas emissions Supply chain optimization Higher security	Sarkis et al. (2020), Chen et al. (2020)
Wholesale trade	Sensors Predictive analytics applications and big data analytics Innovative tracking systems and real-time remote inventory sensing Artificial intelligence E-commerce	Inventory optimization Data sharing Higher efficiency Disintermediation Support to decision-making More informed sales force Higher customization	Levius et al. (2018)
Retail trade	E-commerce Social media Artificial intelligence (e.g., chatbots) Augmented reality Circular economy Analytics Digital-physical integration	Time saving Higher client engagement Focus on customer experience Hyper- personalization More informed customers	Saveleva et al. (2020), Weber and Schütte (2019)
Finance, insurance and real estate	Apps Artificial intelligence and robo-advice platforms Digital payments (e.g., cryptocurrencies) Advanced analytics Blockchain	Disintermediation Higher accessibility Speed transactions Higher client engagement Better individual profiling Transparency	Wang et al. (2020)
Services	Robotics Sharing economy Artificial intelligence Social media and messaging	Collaboration and engagement Higher accessibility Customization Data sharing and availability Innovative and fast solutions	Choi (2020)
Public administration	e-Government Electronic invoices Electronic transactions Cloud platforms	Higher efficiency High-quality public services Transparency and accessibility Better interaction between administrations, citizen and businesses	Yang (2020)

Industry	Potential digital solutions	Potential benefits	Author(s)
Agriculture, forestry and fishing	Digital data platform Mobile apps for farmers Robotics Precision agriculture Services in rural areas Sustainable ecosystems Data-driven agriculture Artificial intelligence	Improvement of resources efficiency Reduction of manual work Information sharing Development of rural areas Equipment innovation	Di Vaio et al. (2020), Gregorioa and Ancog (2020)
Mining	Real-time analytics and data visualization Cloud solutions Digital plants Virtual simulations and 3D printing Automation of the assets (e.g., Artificial intelligence)	Integration and automation across value chain Productivity improvement Better performance Digitally enabled workforce Decrease in injuries	Li and Zhan (2018)
Construction	Focus on hospitals, schools, roads and plants Management of waste production Ecological building Augmented reality Software to prevent accidents and to monitor delivery times	Higher productivity Environmental impact Reduction of emissions Safety Cost reduction Better collaboration	Sepasgozar and Davis (2019)
Manufacturing	Smart factory 3D printing Industrial robots and drones Smart grids Real-time analytics Sophisticated sensors	Higher customization Better collaboration Low energy costs Reduction of emissions and materials consumption	Wuest et al. (2020)
Transportation, communications, electric, gas and sanitary services	Car sharing Autonomous and connected vehicles Real-time traffic management Robotics 3D printing Digital infrastructures	Higher citizen protection Ecosystem integration Data sharing Reduction of gas emissions Supply chain optimization Higher security	Sarkis et al. (2020), Chen et al. (2020)
Wholesale trade	Sensors Predictive analytics applications and big data analytics Innovative tracking systems and real-time remote inventory sensing Artificial intelligence E-commerce	Inventory optimization Data sharing Higher efficiency Disintermediation Support to decision-making More informed sales force Higher customization	Levius et al. (2018)
Retail trade	E-commerce Social media Artificial intelligence (e.g., chatbots) Augmented reality Circular economy Analytics Digital-physical integration	Time saving Higher client engagement Focus on customer experience Hyper- personalization More informed customers	Saveleva et al. (2020), Weber and Schütte (2019)
Finance, insurance and real estate	Apps Artificial intelligence and robo-advice platforms Digital payments (e.g., cryptocurrencies) Advanced analytics Blockchain	Disintermediation Higher accessibility Speed transactions Higher client engagement Better individual profiling Transparency	Wang et al. (2020)
Services	Robotics Sharing economy Artificial intelligence Social media and messaging	Collaboration and engagement Higher accessibility Customization Data sharing and availability Innovative and fast solutions	Choi (2020)
Public administration	e-Government Electronic invoices Electronic transactions Cloud platforms	Higher efficiency High-quality public services Transparency and accessibility Better interaction between administrations, citizen and businesses	Yang (2020)

Source(s): Our elaboration