Table 1.

Notations and the parameters employed for the MOIP model

Notation or parameterDescription
GOrganisation’s finance department
FInternal audit committee
RExternal risk manager
AAccountant
FaForensic accountant
ZNature of human resources for the investigation of cyberfraud (Index z): g, f, r, a and fa, where g, f, a and fa are internal anti-fraud personnels while r is external
NcNumber of available human resources of types c, ∀c
INumber of bank’s branches, i = 1, 2… . I
JNumber of shift of anti-fraud personnel, j = 1, 2, 3, i.e. J = 3
STypes of cyberfraud occurrences, s = 1, 2,……p
AijzMinimum number of total human resources of type z to be allocated to i-th bank’s branches and j-th shift
CzThe cost of the employed capacities (both the hiring and operational cost of the anti-fraud personnel of type z). In this case, Cg, Cf, Cr, Ca and Cfa for the cost for the organisation’s finance department, internal audit committee, risk manager, accountant and forensic accountant
RCszAverage number of reported or suspected cyberfraud cases of type s by the anti-fraud personnel of type z
PijPij is considered to be 1 if there is a possibility of a cyberfraud occurrence in i-th bank’s branches and j-th shift, otherwise Pij is taken as zero
dijMinimum number of external risk managers and forensic accountants for cyberfraud investigation in i-th bank’s branches and j-th shift
eijMinimum number of forensic accountants for cyberfraud control in i-th bank’s branches and j-th shift
SOijsCyberfraud occurrence of type s at in i-th bank’s branches j-th shift SOijs ϵ {0, 1}. If cyberfraud occurs it takes the value of 1 otherwise 0
MsMinimum number of anti-fraud personnel to be deployed for cyberfraud incidences of type s
hijDuration of cyberfraud investigation in i-th bank’s branches and j-th shift

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