Table IV Performance measures for the... | Emerald Publishing

Table IV

Performance measures for the learning and innovation perspective

Learning and innovation perspective	Indicators
Knowledge management	Average hours spent on learning logistics (Oloruntoba and Gray, 2009; Pettit and Beresford, 2009) Average hours spent on training staff (De Leeuw, 2016) Percentage of staff with certification (or comparable) qualification (De Leeuw, 2016)
Employee management	Staff turnover rate (Thomas and Kopczak, 2005; Blecken et al., 2009) Level of consistency despite personnel changes (Schiffling and Piecyk, 2014)
Information sharing and cooperation	Degree of information sharing and cooperation (Van der Laan, De Brito, Van Fenema and Vermaesen, 2009; De Leeuw, 2010; Schiffling and Piecyk, 2014; Santarelli et al., 2015) Degree of supply chain ICT utilization (De Leeuw, 2010)

Learning and innovation perspective	Indicators
Knowledge management	Average hours spent on learning logistics (Oloruntoba and Gray, 2009; Pettit and Beresford, 2009)Average hours spent on training staff (De Leeuw, 2016)Percentage of staff with certification (or comparable) qualification (De Leeuw, 2016)
Employee management	Staff turnover rate (Thomas and Kopczak, 2005; Blecken et al., 2009)Level of consistency despite personnel changes (Schiffling and Piecyk, 2014)
Information sharing and cooperation	Degree of information sharing and cooperation (Van der Laan, De Brito, Van Fenema and Vermaesen, 2009; De Leeuw, 2010; Schiffling and Piecyk, 2014; Santarelli et al., 2015)Degree of supply chain ICT utilization (De Leeuw, 2010)