Study constructs’ operationalisation
| Construct | Type | Relevant literature | Measurement items |
|---|---|---|---|
| Inter-organisational coordination | Reflective | Medlin et al. (2005) | This organisation always provides accurate information to other relief organisations; always invests money in working with other relief organisations; always supplies relief materials as expected; makes adjustments in its operations to respond to emergencies as they arise; has a system of handling conflicts while working with other relief organisations |
| Self-organisation | Reflective | Heylighen (2012, 2013), Di Marzo Serugendo et al. (2005) | This humanitarian organisation changes its response plans while working with other relief organisations; changes its logical flow of relief activities; aligns its goals to the needs of the beneficiaries |
| Adaptability | Reflective | Lee (2004), Dubey and Gunasekaran, (2016), Whitten et al. (2012) | This humanitarian organisation monitors the environment to come up with new operational guidelines for delivering the required relief operation activities; comes up with patterns and logistics infrastructure to deliver relief; evaluates the needs of ultimate beneficiaries, not just immediate beneficiaries; creates flexible process and service designs to adapt to changing conditions; determines where the organisation's relief stands in terms of technology cycles and relief life cycles |
| Organisational networks | Reflective | Alter and Hage (1993), Okello et al. (2017) | This humanitarian organisation always talks to the other relief organisations; knows the other relief organisations to contact in case of any disaster; establishes new contacts with other relief organisations; always avoids serious harm to the other relief organisations; is willing to help other relief organisations; responds to other relief organisations' requests |
| Construct | Type | Relevant literature | Measurement items |
|---|---|---|---|
| Inter-organisational coordination | Reflective | This organisation always provides accurate information to other relief organisations; always invests money in working with other relief organisations; always supplies relief materials as expected; makes adjustments in its operations to respond to emergencies as they arise; has a system of handling conflicts while working with other relief organisations | |
| Self-organisation | Reflective | This humanitarian organisation changes its response plans while working with other relief organisations; changes its logical flow of relief activities; aligns its goals to the needs of the beneficiaries | |
| Adaptability | Reflective | This humanitarian organisation monitors the environment to come up with new operational guidelines for delivering the required relief operation activities; comes up with patterns and logistics infrastructure to deliver relief; evaluates the needs of ultimate beneficiaries, not just immediate beneficiaries; creates flexible process and service designs to adapt to changing conditions; determines where the organisation's relief stands in terms of technology cycles and relief life cycles | |
| Organisational networks | Reflective | This humanitarian organisation always talks to the other relief organisations; knows the other relief organisations to contact in case of any disaster; establishes new contacts with other relief organisations; always avoids serious harm to the other relief organisations; is willing to help other relief organisations; responds to other relief organisations' requests |
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