Table A1

Topic questions - Protocol A – PSP staff

1.How does the refugee reception system of the L-TIP work within the CEAS?
2.What is meant by integration path and what are the practical aspects in which it is realized?
3.Which services do you provide to L-TIP beneficiaries?
4.How long are the services provided to beneficiaries of the L-TIP?
5.Are the services provided within the L-TIP co-designed with users? If yes, how do you design services? / Are refugees involved in creating personalized paths? In what form are refugees involved in the creation of services?
6.Do you customize services and activities for each beneficiary or different targets?
7.How do you take into account the beneficiary's needs?
8.How do you adapt the service over time?
9.Who are the stakeholders working with you during the integration projects?
How do they contribute to the effectiveness of the L-TIPs?
10.What are the results of adopting shared decision together with the beneficiaries about their integration path?
11.Which methodologies do you adopt to involve beneficiaries and increase their participation and their commitment during daily activities?
12.Do you think that the help of the beneficiaries will allow you to get an efficient service to improve their integration process? If yes, in which way?
13.How the different personality and character of each beneficiary influence their participation and motivation in the L-TIPs?

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