Table 4

Structural self-interaction matrix

Key barriers1098765432
1: Lack of good quality items for donationDDDDBDDDD
2: Lack of information on what items can be accepted by charity shopsDDDDBCBC 
3: Lack of awareness of charity shops' missionDDDACCC  
4: Lack of awareness of the impact that donation makesDDDACB   
5: Lack of familiarity with the donation processDDDAC    
6: Lack of information on how charity shops make use of donationsDDDA     
7: Difficulty of being available for charity shops' free pick-up servicesDDD      
8: Difficulty of travelling to shops during opening hoursBB       
9: Difficulty of parking to access charity shopsD        
10: Living too far away to donate to charity shops         

Note(s): Four symbols (A, B, C, D) are used to denote the direction of the relationship between barriers (i and j) i < j;

A: If “i” is a predictor of “j”.

B: If “j” is a predictor of “i”.

C: If “i” and “j” predict each other.

 D: If no relationship exists

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