Table 5

Reachability matrix

Key barriers12345678910Driving power
1: Lack of good quality items for donation11000000002
2: Lack of information on what items can be accepted by charity shops11000011004
3: Lack of awareness of charity shops' mission11111111008
4: Lack of awareness of the impact that donation makes11110011006
5: Lack of familiarity with the donation process11111111008
6: Lack of information on how charity shops make use of donations11110110006
7: Difficulty of being available for charity shops' free pick-up services10000110003
8: Difficulty of travelling to shops during opening hours10000001114
9: Difficulty of parking to access charity shops10000001103
10: Living too far away to donate to charity shops11111000117
Dependence10755346632 

Note(s): A: If “i” is predictor of “j”, then (i, j) is 1 and (j, i) is 0.

B: If “j” is predictor of “i”, then (i, j) is 0 and (j, i) is 1.

C: If “i” and “j” predict each other, then (i, j) is 1 and (j, i) is 1.

D: If no relationship exists., then (i, j) is 0 and (j, i) is 0

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