Table 1

Model notation

Sets
i ∈ ISet of candidate server locations
j ∈ JSet of demand points
n ∈ NSet of servers to be located
i ∈ WjSet of servers covering demand point j
Ba ∈ EnjSet of states in which server n is the nearest-available for demand point j
Ba ∈ Nj Set of states in which no server is available for demand point j
Variables and HQM notations
yjBinary variable, that shows whether demand point j is covered
CNVertices of the N-dimensional hypercube
fjFraction of demand point j on the overall demand
pnjFraction of dispatches server n sends to demand point j
tnjTravel time of server n to demand point j
λabUpward transition rate between state a and state b
μabDownward transition rate between state a and state b
Ba, BbState a and state b of the N-dimensional hypercube
PLossjLoss percentages of incoming demand calls for demand point j
dab+,dab−Upward and downward Hamming-distances between states a and b
Decision variable
xiBinary variable, that shows whether candidate server location i is chosen

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