Table 2

Effect on digital humanitarian during pandemic (COVID-19)

VariablesDescriptionReferences
Crowdsourcing digital disaster responsePreparedness planning and COVID-19 response practices emerged as the key humanitarian activity (HA) among humanitarian actorsAbdulhamid et al. (2021) 
Usage of big dataRealigning the communicating with teams, stakeholders and communities during COVID-19. It aims to maintain transparency, demonstrate the vulnerability and build resilience among humanitarian organizationFadiya et al. (2014), Sharma and Joshi (2019), Nagendra et al. (2020) and Swaminathan (2018) 
Humanitarian crisis reportingEmpowerment of the stakeholders helps humanitarian organizations to identify clear vision, competency and coordination across all levels. It also enhances the pandemic preparedness for effective responseChernobrov (2018), Marmot et al. (2022) and Lawson (2021) 
Role of digital volunteersRisk communication across stakeholder brings transparency and pro-activeness to the pandemic situation. A low level of communication or broadcast of erroneous information may result in distrust among stakeholdersSmith et al. (2021) and Safary et al. (2021) 
Collaborative mappingAdoption of information resourcing activities and information behavior adaptation activities can meet the aims of humanitarian operationsGivoni (2021) and Schröder-Bergen et al. (2021) 
Usage of social mediaTo ensure responsibility, participation and collaboration, the structure of governance becomes more agile and adaptive during pandemic timesMcCosker et al. (2021) and Woods and Shee (2021) 
Trust among humanitarian actorsCompetency-based teaching approach can improve the intercultural pandemic training among the stakeholders. The empowered stakeholders can further improve interdisciplinary integration and enhance the overall operational effectivenessBryant (2022) and Jurko (2022) 
Information systemTriple As' enabled – Information Planning Information System should aim to address' challenges faced by humanitarian organizations (HOs) and their unique missions, value generation processes and resource base for improving performanceDubrovina et al. (2021), Joshi et al. (2022) and Winarno et al. (2021) 
Digital humanitarian network designDigital Humanitarian Networks ensure participative management and real-time information flow that uses big data for the humanitarian response for effective relief operationsMalisova and Stavrakis (2022) and Nazir et al. (2021) 
Maintaining essential health servicesThe availability of essential medications, equipment and supplies are to be managedCoulibaly-Zerbo et al. (2021) and LeFevre et al. (2021) 
Inter-organizational coordination and collaborationCollaborative planning for pandemic response through cooperation, interaction and collaboration among relief agenciesDeepu and Ravi (2021) and Saikouk et al. (2021) 
Multi-modal transportation Robust transportation can enhance post-pandemic recovery. Usage of multi-modal transportation can connect all supply nodes, affected areas and logistics operational areasGodin and Donà (2021) and Lehmacher et al. (2021) 
Surveillance for vulnerable groupsIt aims to limit the spread of the pandemic in vulnerable groups (children, women and the old-age population). It is a critical factor as it enables rapid detection, isolation, testing and management. Surveillance is essential to monitor the mid-term and long-term COVID-19 spread in the vulnerable group and also to understand the change in the architecture of the virus and its symptomsRoberts and Faith (2021), Weitzberg et al. (2021) and Sharma et al. (2022c) 
Infection prevention and controlIPC is required for patient safety and quality. It is needed at every health care counter for patients and health workerKamara et al. (2022) 
Human securityProtecting human life especially vulnerable groups by involving local government and partners can increase the operational effectiveness of Humanitarian OperationsSitsinska et al. (2021), Richmond and Visoka (2021), Bryant (2022) and Sharma et al. (2022d) 
Societal responseIt is the collective efforts of Humanitarian Organizations, the corporate world, government, and the community to fight collectively against the COVID-19 situation. Based on the principle of “Respond, Recover and Rebuild” the societal response to the COVID-19 pandemic is a continuous improvement processLawson (2021) 

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