Relevant literature review
| SN | Supply chain challenges | Descriptions | Sources |
|---|---|---|---|
| 1 | Warehouse space is too tiny (C1) | The provided space use to keep inventory according to the demand but it is affected during COVID-19 | Bartholdi and Hackman (2008), McGowan (2005) |
| 2 | Salary of employee (C2) | Pandemic creates HR bundles, e.g. payroll and thus, company applies some HR strategies such as deferment of salary increasement, non-payment leave and temporary pay reduction | Ershadi and Ershadi (2022), Adikaram et al. (2021) |
| 3 | Inconvenient transportation (C3) | During COVID and lockdown, moving goods from one place to another is not so easy | Mogaji et al. (2022), Ariyani et al. (2020) |
| 4 | Influence of political factor (C4) | The political instability influence interrupts and destroys supply chain process | Butt (2021), Abdolazimi et al. (2021) |
| 5 | Lack of labor (C5) | Demand of labourforce is high but not easily available during COVID crises | Radulescu et al. (2021), Albanesi and Kim (2021) |
| 6 | Location between the company and the customers/market or raw materials (C6) | Location between the company and the customers/market or raw materials is difficult to supply materials and products | Vătămănescu et al. (2021), Moore et al. (2020) |
| 7 | Level of Security issues (C7) | More likely to engage supply chain partners in security-related issues and information exchange | Whipple et al. (2009), Luckstead et al. (2021), Ali et al. (2021) |
| 8 | Costs of Inventory management (C8) | High price form supplier and other costs evolving logistics lead to increase high operational cost and to manage inventory | Agyabeng-Mensah at al. (2020), Kurniawan et al. (2017) |
| 9 | Difficulty in Production (C9) | It needs to maintain the channel of production and distribution | Giri and Manohar (2021), Singh et al. (2016a, b) |
| SN | Supply chain challenges | Descriptions | Sources |
|---|---|---|---|
| 1 | Warehouse space is too tiny (C1) | The provided space use to keep inventory according to the demand but it is affected during COVID-19 | |
| 2 | Salary of employee (C2) | Pandemic creates HR bundles, e.g. payroll and thus, company applies some HR strategies such as deferment of salary increasement, non-payment leave and temporary pay reduction | |
| 3 | Inconvenient transportation (C3) | During COVID and lockdown, moving goods from one place to another is not so easy | |
| 4 | Influence of political factor (C4) | The political instability influence interrupts and destroys supply chain process | |
| 5 | Lack of labor (C5) | Demand of labourforce is high but not easily available during COVID crises | |
| 6 | Location between the company and the customers/market or raw materials (C6) | Location between the company and the customers/market or raw materials is difficult to supply materials and products | |
| 7 | Level of Security issues (C7) | More likely to engage supply chain partners in security-related issues and information exchange | |
| 8 | Costs of Inventory management (C8) | High price form supplier and other costs evolving logistics lead to increase high operational cost and to manage inventory | |
| 9 | Difficulty in Production (C9) | It needs to maintain the channel of production and distribution |
| SN | Supply chain opportunities | Descriptions | Sources |
|---|---|---|---|
| 1 | Transportation (E1) | Due to pandemic restrictions, it is challenging to select transport method based on high price, time allowance and mode of method | Agyabeng-Mensah at al. (2020), Schumacher et al. (2020) |
| 2 | Client's orders frequency (Customer Management) (E2) | High demand tends to high order frequency | Agyabeng-Mensah at al. (2020), Schumacher et al. (2020) |
| 3 | Support service (E3) | In order to provide good support service, they need to enhance employees' skills and good training | Giri and Manohar (2021), Singh et al. (2016a, b) |
| 4 | Client's quantity (no. of order) (E4) | Due to high demand, number of clients might increase in pharmaceutical market. | Kurniawan et al. (2017), Franco and Alfonso-Lizarazo (2020) |
| 5 | Planning and risk management (E5) | Risk management culture positively facilitates to supply chain visibility and supplier development | Schumacher et al. (2020), Franco and Alfonso-Lizarazo (2020) |
| 6 | Supplier/Partner Relationship Management (E6) | Relationship management is an essential tool among suppliers, customers and company | Giri and Manohar (2021), Singh et al. (2016a, b) |
| SN | Supply chain opportunities | Descriptions | Sources |
|---|---|---|---|
| 1 | Transportation (E1) | Due to pandemic restrictions, it is challenging to select transport method based on high price, time allowance and mode of method | |
| 2 | Client's orders frequency (Customer Management) (E2) | High demand tends to high order frequency | |
| 3 | Support service (E3) | In order to provide good support service, they need to enhance employees' skills and good training | |
| 4 | Client's quantity (no. of order) (E4) | Due to high demand, number of clients might increase in pharmaceutical market. | |
| 5 | Planning and risk management (E5) | Risk management culture positively facilitates to supply chain visibility and supplier development | |
| 6 | Supplier/Partner Relationship Management (E6) | Relationship management is an essential tool among suppliers, customers and company |
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