Table 1

Relevant literature review

SNSupply chain challengesDescriptionsSources
1Warehouse space is too tiny (C1)The provided space use to keep inventory according to the demand but it is affected during COVID-19Bartholdi and Hackman (2008), McGowan (2005) 
2Salary of employee (C2)Pandemic creates HR bundles, e.g. payroll and thus, company applies some HR strategies such as deferment of salary increasement, non-payment leave and temporary pay reductionErshadi and Ershadi (2022), Adikaram et al. (2021) 
3Inconvenient transportation (C3)During COVID and lockdown, moving goods from one place to another is not so easyMogaji et al. (2022), Ariyani et al. (2020) 
4Influence of political factor (C4)The political instability influence interrupts and destroys supply chain processButt (2021), Abdolazimi et al. (2021) 
5Lack of labor (C5)Demand of labourforce is high but not easily available during COVID crisesRadulescu et al. (2021), Albanesi and Kim (2021) 
6Location between the company and the customers/market or raw materials (C6)Location between the company and the customers/market or raw materials is difficult to supply materials and productsVătămănescu et al. (2021), Moore et al. (2020) 
7Level of Security issues (C7)More likely to engage supply chain partners in security-related issues and information exchangeWhipple et al. (2009), Luckstead et al. (2021), Ali et al. (2021) 
8Costs of Inventory management (C8)High price form supplier and other costs evolving logistics lead to increase high operational cost and to manage inventoryAgyabeng-Mensah at al. (2020), Kurniawan et al. (2017) 
9Difficulty in Production (C9)It needs to maintain the channel of production and distributionGiri and Manohar (2021), Singh et al. (2016a, b) 
SNSupply chain opportunitiesDescriptionsSources
1Transportation (E1)Due to pandemic restrictions, it is challenging to select transport method based on high price, time allowance and mode of methodAgyabeng-Mensah at al. (2020), Schumacher et al. (2020) 
2Client's orders frequency (Customer Management) (E2)High demand tends to high order frequencyAgyabeng-Mensah at al. (2020), Schumacher et al. (2020) 
3Support service (E3)In order to provide good support service, they need to enhance employees' skills and good trainingGiri and Manohar (2021), Singh et al. (2016a, b) 
4Client's quantity (no. of order) (E4)Due to high demand, number of clients might increase in pharmaceutical market.Kurniawan et al. (2017), Franco and Alfonso-Lizarazo (2020) 
5Planning and risk management (E5)Risk management culture positively facilitates to supply chain visibility and supplier developmentSchumacher et al. (2020), Franco and Alfonso-Lizarazo (2020) 
6Supplier/Partner Relationship Management (E6)Relationship management is an essential tool among suppliers, customers and companyGiri and Manohar (2021), Singh et al. (2016a, b) 

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