Please indicate the extent of implementation of each of the following practices in your organisation.

Where 1. No implementation (NI); 2. Little Implementation (LI); 3. Some Implementation (S1); 4. Extensive Implementation (EI), and 5. Complete Implementation (CI)

No

Question

Code

1. NI

2. LI

3. SI

4. EI

5. CI

8

We have a leadership development process that ensures a deep understanding of the work so that these leaders can teach others.

H1MC

9

Our leadership development ensures a deep understanding of the philosophy of respect for people and continuous improvement.

H1MC

10

We have a people development process to teach employees about the work and expected results.

H1MC

11

We have a people development process to teach employees how to use the right tools and solve problems together.

H1MC

12

We have a process of frequent monitoring of work by leaders through observation, questioning and guidance to employees.

H1MC

13

Our staff is engaged in group meetings to report progress

H2TW

14

We are working to lower delivery times to the communities we serve

H2TW

15

We have low setup times to prepare food parcels/ donations in our facility

H2TW

16

Long production cycle times prevent responding to communities

H2TW

17

Long supplier delivery times prevent responding quickly to community requests.

H2TW

18

Our staff are crucial to problem-solving teams

H3AC

19

Our staff drive suggestion programs

H3AC

20

Our staff lead processes in improvement efforts

H3AC

21

Our staff undergo cross-functional training

H3AC

22

Our beneficiaries seldom visit our facility

H4CO

23

Our beneficiaries give us feedback on the quality and delivery performance

H4CO

24

Our beneficiaries are actively involved in current and future aid specifications.

H4CO

25

Our beneficiaries frequently share current & future demand information with our organisation.

H4CO