No Question Code 1. NI 2. LI 3. SI 4. EI...

No	Question	Code	1. NI	2. LI	3. SI	4. EI	5. CI
26	We regularly conduct community satisfaction surveys	H4CO
27	We frequently are in close contact with our host government	H5GV
28	Our host government seldom visits our facility	H5GV
29	We seldom visit our host government's offices	H5GV
30	We give our host government feedback on the quality and delivery performance.	H5GV
31	We strive to establish long-term relationships with our host government	H5GV
32	We dedicate a portion of every day to planning and reporting activities	H6OP
33	We communicate our activities with other NGOs regularly	H6OP
34	We maintain excellent records of our activities in the communities	H6OP
35	We post our activities visually for active sharing with other NGOs	H6OP
Please indicate your level of agreement/disagreement with the impact of lean tools and principles in your organisation. 1. Strongly disagree; 2. Agree; 3. Neither agree nor disagree; 4. Agree; 5. Strongly Agree
No	Question	Code	1. NI	2. LI	3. SI	4. EI	5. CI
36	Visual management using simple visual indicators helped us to identify the occurrence of problems.	H7VA
37	Communication with other philanthropic organisations helped us to plan for our responses.	H7VA
38	The lack of structuring a chain of help and creating standards made decision-making lack facts and data.	H7VA
39	Our work tasks have been designed to ensure quality is built in, and very little is spent on checking the quality.	H7VA
Please indicate your level of agreement/disagreement with the impact of lean tools and principles in your organisation. 1. Strongly disagree; 2. Agree; 3. Neither agree nor disagree; 4. Agree; 5. Strongly Agree
No	Question	Code	1. NI	2. LI	3. SI	4. EI	5. CI
40	Visualising information helps us to plan what to deliver in the right quantities.	H8WA
41	Process improvements help us to deliver to our beneficiaries faster	H8WA
42	Our active involvement in improvement work enables us to provide what is reported to be needed by our communities.	H8WA
43	Continuous challenging of the beneficiary signals helps us to avoid waste connected to operations & storage.	H8WA

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No	Question	Code	1. NI	2. LI	3. SI	4. EI	5. CI
26	We regularly conduct community satisfaction surveys	H4CO
27	We frequently are in close contact with our host government	H5GV
28	Our host government seldom visits our facility	H5GV
29	We seldom visit our host government's offices	H5GV
30	We give our host government feedback on the quality and delivery performance.	H5GV
31	We strive to establish long-term relationships with our host government	H5GV
32	We dedicate a portion of every day to planning and reporting activities	H6OP
33	We communicate our activities with other NGOs regularly	H6OP
34	We maintain excellent records of our activities in the communities	H6OP
35	We post our activities visually for active sharing with other NGOs	H6OP
Please indicate your level of agreement/disagreement with the impact of lean tools and principles in your organisation. 1. Strongly disagree; 2. Agree; 3. Neither agree nor disagree; 4. Agree; 5. Strongly Agree
No	Question	Code	1. NI	2. LI	3. SI	4. EI	5. CI
36	Visual management using simple visual indicators helped us to identify the occurrence of problems.	H7VA
37	Communication with other philanthropic organisations helped us to plan for our responses.	H7VA
38	The lack of structuring a chain of help and creating standards made decision-making lack facts and data.	H7VA
39	Our work tasks have been designed to ensure quality is built in, and very little is spent on checking the quality.	H7VA
Please indicate your level of agreement/disagreement with the impact of lean tools and principles in your organisation. 1. Strongly disagree; 2. Agree; 3. Neither agree nor disagree; 4. Agree; 5. Strongly Agree
No	Question	Code	1. NI	2. LI	3. SI	4. EI	5. CI
40	Visualising information helps us to plan what to deliver in the right quantities.	H8WA
41	Process improvements help us to deliver to our beneficiaries faster	H8WA
42	Our active involvement in improvement work enables us to provide what is reported to be needed by our communities.	H8WA
43	Continuous challenging of the beneficiary signals helps us to avoid waste connected to operations & storage.	H8WA