Improvement capability definitions
| Definition | Author | Sector | Perspective |
|---|---|---|---|
| The ability to incrementally increase (manufacturing) performance using existing resources | Swink and Hegarty (1998) | Manufacturing | Process view |
| Improvement capability consists of organisational wide processes of focused and sustained incremental innovation | Bessant and Francis (1999) | Manufacturing | Process view |
| Resources and processes, supporting both the generation and the diffusion of appropriate innovations across the organisation | Adler et al. (2003) | Healthcare | Process view |
| It refers to the strength or proficiency of a bundle of interrelated organisational routines for incrementally improving existing products/processes | Peng et al. (2008) | Manufacturing | Process view |
| The ability to consistently improve current processes and learn new ones | Anand et al. (2009) | Cross-sector | Process view |
| The people that have the confidence, knowledge and skills to lead change | Bevan (2010) | Healthcare | Actor driven |
| Improvement capability is knowledgeable and skilled human resources able to lead the design of improvement initiatives, to achieve measurable results, execute (i.e. develop, test, measure and implement changes) the improvement efforts, and sustain the results | Kaminski et al. (2014) | Healthcare | Actor driven |
| An organisational strategy to implement and spread quality improvement programmes across their organisation | Babich et al. (2016) | Healthcare | Process view |
| Definition | Author | Sector | Perspective |
|---|---|---|---|
| The ability to incrementally increase (manufacturing) performance using existing resources | Manufacturing | Process view | |
| Improvement capability consists of organisational wide processes of focused and sustained incremental innovation | Manufacturing | Process view | |
| Resources and processes, supporting both the generation and the diffusion of appropriate innovations across the organisation | Healthcare | Process view | |
| It refers to the strength or proficiency of a bundle of interrelated organisational routines for incrementally improving existing products/processes | Manufacturing | Process view | |
| The ability to consistently improve current processes and learn new ones | Cross-sector | Process view | |
| The people that have the confidence, knowledge and skills to lead change | Healthcare | Actor driven | |
| Improvement capability is knowledgeable and skilled human resources able to lead the design of improvement initiatives, to achieve measurable results, execute (i.e. develop, test, measure and implement changes) the improvement efforts, and sustain the results | Healthcare | Actor driven | |
| An organisational strategy to implement and spread quality improvement programmes across their organisation | Healthcare | Process view |
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