Table I

Improvement capability definitions

DefinitionAuthorSectorPerspective
The ability to incrementally increase (manufacturing) performance using existing resourcesSwink and Hegarty (1998) ManufacturingProcess view
Improvement capability consists of organisational wide processes of focused and sustained incremental innovationBessant and Francis (1999) ManufacturingProcess view
Resources and processes, supporting both the generation and the diffusion of appropriate innovations across the organisationAdler et al. (2003) HealthcareProcess view
It refers to the strength or proficiency of a bundle of interrelated organisational routines for incrementally improving existing products/processesPeng et al. (2008) ManufacturingProcess view
The ability to consistently improve current processes and learn new onesAnand et al. (2009) Cross-sectorProcess view
The people that have the confidence, knowledge and skills to lead changeBevan (2010) HealthcareActor driven
Improvement capability is knowledgeable and skilled human resources able to lead the design of improvement initiatives, to achieve measurable results, execute (i.e. develop, test, measure and implement changes) the improvement efforts, and sustain the resultsKaminski et al. (2014) HealthcareActor driven
An organisational strategy to implement and spread quality improvement programmes across their organisationBabich et al. (2016) HealthcareProcess view

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