Table II

Data sets for each case study

Scotland casesObservations and informal interviews
 3 years experiential and observational data (RH and 3 radiographers)
 10 site visits
 13 patient support group meetings, GP and patient education sessions
 200 informal interviews (patients, healthcare providers, managers, administrative and transport staff, local politicians)
Formal interviews
8 senior managers, 13 clinicians in primary and secondary care, 3 radiographers, 2 nurses, 3 transport staff, 8 patients
Documentary sources
Over 500 e-mails relating to service set-up
National and local policy documents, strategy and business cases
Free-text comments from survey data
74 general practices across 3 health boards (75% response rate)
202 patients attending osteoporosis service over one month pre-introduction of mobile (99% response rate)
370 patients scanned during 1st year of mobile service (75% response rate)
England casesObservations and informal interviews
 3 site visits (3 days each)
 20 informal interviews
Formal interviews
 2 senior managers, 3 clinicians, 1 specialist nurse, 8 radiographers/technicians, 2 administrative staff
Documentary sources
National and local policy and strategy documents
Business cases, charitable funding documents, minutes strategy group meetings

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