Table 1

Baseline characteristics and work performance of support workers. (n = 505)

VariablesTotal n (%)Good performance n (%)Poor performance n (%)p-value
Gender
Male147 (29.1)94 (64.0)53 (36.0)0.64
Female358 (70.9)221 (61.7)137 (38.3)
Age (years)
≤40234 (46.3)133 (56.8)101 (43.2)0.02
>40271 (53.7)182 (67.2)89 (32.8)
Occupation
Skill176 (34.9)114 (64.8)62 (35.2)<0.01
Semi-skill248 (49.1)139 (56.0)109 (44.0)
Unskilled81 (16.0)62 (76.5)19 (23.5)
Shift work
No315 (62.4)184 (58.4)131 (41.6)0.02
Yes190 (37.6)131 (68.9)59 (31.1)
Employment duration
1-2 year(s)41 (8.1)20 (48.8)21 (51.2)0.16
3-5 years69 (13.7)42 (60.9)27 (39.1)
5-10 years119 (23.6)71 (59.7)48 (40.3)
>10 years276 (54.6)182 (65.9)94 (34.1)
Job satisfaction
Low5 (1.0)1 (20.0)4 (80.0)<0.01
Moderate57 (11.3)26 (45.6)31 (54.4)
High443 (87.7)288 (65.0)155 (35.0)
Stress level
Low292 (57.8)208 (71.2)84 (28.7)<0.01
Moderate161 (31.9)90 (55.9)71 (44.1)
High32 (6.3)9 (28.1)23 (71.9)
Very high20 (4.0)8 (40.0)12 (60.0)
Burnout
Low424 (84.0)285 (67.2)139 (32.8)<0.01
High81 (16.0)30 (37.0)51 (63.0)

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