Table 7.

Bibliographic coupling cluster overview

Cluster 1Cluster 2Cluster 3Cluster 4Cluster 5
ThemeInformation and communication technologyCustomer satisfaction, retention, engagement and relationsSocial media- marketing, reviewsMobile application and technologiesVirtual reality, augmented reality, smart tourism and sustainability
TP8460574739
TC1,330785722758435
NCP7551474233
APY2015.212017.052018.162015.942018.64
Most cited articlesPan et al. (2012)
Kasavana et al. (2010)
Bilgihan et al. (2011)
Lee and Morrison (2010)
Okumus (2013)
Ali (2016)
Rezaei et al. (2016)
Lee and jeong (2012)
Zhang et al. (2015)
Isacsson and Gretzel (2011)
Barreda and Bilgihan (2013)
Varkaris and Neuhofer (2017)
Pantano and Pietro (2013)
Song and yoo (2016)
Parikh et al. (2014)
Di Pietro et al. (2012)
Gupta et al. (2018)
Kwon et al. (2013)
Okumus and Bilgihan (2014)
Rivera et al. (2015)
Guttentag (2019)
Tom dieck et al. (2016)
Ivanov et al. (2019)
Lalicic and Weismayer (2018)
Wei (2019)

Notes:

TP = total publications; TC = total citations; NCP = number of cited publications; APY = average publishing year

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