Table S1

Coding framework for the qualitative analysis of NCL staff interviews

ThemeSub-theme codeSub-theme
Understanding (NPT coherence domain)A1Personal/professional background or attitude/experience (re: data/technology etc.)
A2Perspective/understanding about what HeI is
A3Perspective/understanding about what HeI is for
Motivation and individual usageB1Usage: motivating factors
B2Usage: inhibiting factors
B3Communication about the tool
B4Usage over time
B5Purpose of usage
B6Integration into daily work
B7Observations about whether/how colleagues use the tool
Tool designC1Ways in which tool works well/evidence of utility
C2Ways in which tool doesn't work well/evidence of problems
C3Helpfulness of changes to tool (a specific change or practice of iterative design)
C4Communication about changes to tool
C5Improvements to tool suggested
Tool impactD1Impacts of the tool on activity: strategic planning
D2Impacts of the tool on activity: knowledge/monitoring
D3Impacts of the tool on activity: direct patient care
D4Impacts of the tool on activity: population-level interventions
D5Impacts of the tool on activity: personal working habits
D6Impacts of the tool: identifying and responding to inequity
D7Impact of the tool on personal behaviour/ways of working
D8Impact of the tool on system working
D9Impact of the tool outside the NCL system
D10Reasons for tool's lack of impact
D11Comparing impact to other areas
Comparisons to systemsE1Comparison to other tools/platforms specific to covid vacc (Foundry, PHE, LG Inform etc.)
E2Comparison to EMIS/clinical systems
E3Unique qualities of HealtheIntent (explicit comparison to other tools)
System viewF1Benefits of a system view: population level for benchmarking etc
F2Benefits of a system view: patient level, data from multiple providers
HealtheIntentG1Usage/referral to other HeI tools
G2Comparison to other HeI tools

Note(s): HealtheIntent (HeI) is the name of North Central London's Population Management System

Source(s): Authors

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