Table II

Variables measuring value creation

Subcomponent (source)VariableSourceDescription
Partner integration (Osterwalder et al., 2005)Academic partnersInductive formationThe company cooperates with academic institutions
 Company partners(Osterwalder and Pigneur, 2010)The company cooperates with other companies (e.g. manufacturers of consumables)
 Customer partners(Osterwalder and Pigneur, 2010)The company integrates customers into its value creation (e.g. through a forum)
Distribution channels (Osterwalder et al., 2005)Retailer(Osterwalder and Pigneur, 2010)The company uses retailers to market its printers
 Store(Osterwalder and Pigneur, 2010)The company sells printers in its own physical store
 Web shop(Osterwalder and Pigneur, 2010)The company sells printers via its own web shop
Communication channels (Osterwalder et al., 2005)AdvertisementsInductive formationThe company uses online advertisements
 BlogInductive formationThe company uses a blog
 E-mail(Osterwalder and Pigneur, 2010)The company provides an e-mail address.
 Press releasesInductive formationThe company offers provides press releases
 Social mediaInductive formationThe company uses social media channels (e.g. Facebook)
 Web page(Osterwalder and Pigneur, 2010)The company has a web page

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