Table 7

Articles on PSS and servitization process

ArticleContribution
Neely (2009), Léo and Philippe (2001), Dachs et al. (2014), Mastrogiacomo et al. (2019), (2020b), (2020a)Extent of the servitization process, PSS delivery and analysis of the typologies of services offered by manufacturing companies
Krucken and Meroni (2006), Martinez et al. (2010), Baines et al. (2013), Karlsson et al. (2017), Coreynen et al. (2017) Opportunities, barriers and challenges encountered in the servitization journey by manufacturing companies during the servitization process
Juehling et al. (2010), Visnjic Kastalli and Van Looy (2013), Bustinza et al. (2015), Lingegård and Lindahl (2015) Impact of PSS strategies on the performance of manufacturing companies
Lerch and Gotsch (2015) Overview of service digitalization in industrial firms. Description of three types of digitalized PSS. Each of the three types addresses a different stage of the product life cycle and improves performance or efficiency
Wallin et al. (2015) Investigation on how manufacturing companies can systematically build PSS innovation capabilities and their influence PSS innovation
Opresnik and Taisch (2015) Investigation on how manufacturers can exploit the opportunity arising from combined Big Data and servitization
Dahmani et al. (2016) Formalization of the servitization decision-making processes and definition of a reliability diagnosis procedure for servitization

or Create an Account

Close subscription notice
Close access options