Table 9

Articles on PSS business models

ArticleContribution
Barquet et al. (2013) Link between competitiveness and PSS implementation strategies
Parida et al. (2014) Taxonomy of PSS business models composed of four categories; (i) add-on customer services; (ii) maintenance and product support services; (iii) R&D-oriented services and (iv) functional and operational services
Yang et al. (2017) Framework of using value uncaptured for sustainable business model innovation
Adrodegari et al. (2017a, b) Two-level hierarchical BM framework that can be used to describe PSS business models and guide their development by capital goods companies
Sholihah et al. (2019) PSS business alignment that enables the manufacturer to identify the strategic objective of its service transition strategy and align it with PSS business model
Yang and Evans (2019) Relationship between PSS business models and sustainability performance
Evans et al. (2007) Case study: Product-oriented PSS for food delivery services
Azarenko et al. (2009) Case study: Result-oriented PSS for machine tool industry
Ng et al. (2009) Case study: Result-oriented PSS for defense industry
Kuo (2011) Case study: Use-oriented PSS for office copy machine
Besch (2005) Case study: Use-oriented PSS for office furniture

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