| TASK | Task complexity | Defined by the level of cognitive demand to perform spatial problem-solving. More complex task consistently takes more time and effort to be concluded | Alves et al. (2019), Deshpande and Kim (2018), Jeffri and Rambli (2021) |
| WORKFORCE | Age | The effects of AR on mental workload differ between individuals of different ages | Kim and Dey (2016) |
| Digital skills | Depending on the experience and age of the user, there may be different situations of familiarity with the technology, therefore there may be cases in which users are reluctant to new technological solutions | Chalhoub and Ayer (2019), Chi et al. (2012), Funk et al. (2017), Loizeau et al. (2019), Stadler et al. (2016) |
| Experience | Work experience in each sector has a significant influence, as it also affects the complexity of the task perceived by the user | Chalhoub and Ayer (2019), Chi et al. (2012), Funk et al. (2017), Loizeau et al. (2019), Stadler et al. (2016) |
| Technology acceptance level | How the attitude or predisposition one has toward the intention to use AR technology can influence successful adoption | Cabero-Almenara et al. (2019), Guest et al. (2018) |
| CONTEXT | Digital Leadership | Support of team members is given by upper management and by each team member. It's related to the appreciation by the leadership of digital skills and attitude toward digital innovation | Saputra et al. (2020), Zeike et al. (2019) |
| Organizational processes | Organizational processes would need to be adapted to gain a significant advantage by supporting the task by AR. Hence, the achievement of the potential of AR can only happen if organizations are changed | Porcelli et al. (2013a, b) |
| TECHNOLOGY | Cybersickness | Form of motion sickness that occurs due to exposure to immersive environments, such as virtual reality (VR) and augmented reality (AR) applications | Aromaa et al. (2018), Han et al. (2017), Hughes et al. (2020), Muñoz Morgado, 2018, Stanney et al. (2020) |
| Ease of use | Tool ease-of-use perceived by the end user. It must not complicate the performance of the activities or extend the time for carrying out the activities | Dishaw and Strong (1999), Zhang et al. (2018) |
| Tool usability | Tool usefulness is perceived by the end user. It must fit the task | Dishaw and Strong (1999), Zhang et al. (2018) |
| Hardware and software characteristics | The level of hardware maturity of AR technology solutions and the level of integration of the software with third-party systems influence the successful adoption and introduction of the AR solution | Dishaw and Strong (1999), Keil et al. (2019), Zhang et al. (2018) |