Table 2

Sources of resilience capacity at the case companies

Resilience factorsFactor componentsCompany AlphaCompany BetaCompany Gamma
Cognitive factorOrganisation identityFamily business –3rd. generationFamily business –3rd. generationFamily business – 1st generation
Membership in an industrial corporationMembership in an industrial corporationLean production to raise participation
Lifelong employmentEmployees' wellbeingEmployees' wellbeing
International span, local rootsInternational span, local rootsInternational span, local roots
Product quality and client serviceProduct quality and client serviceProduct quality and client service
Constructive sense-makingFamily-centred management styleVertically integrated parent companyTechnological excellence and innovation
Success historySuccess historySuccess history
Technological excellenceTechnological excellence and innovationParticipation
Behavioural factorRoutine repertoireFormalisation focused on operationsFormalisation extended to coordinationFocus on knowledge codification (lean production)
Functional habitsLimited by focus on controlFocus on R&D and integrationFocus on learning and participation
Contextual factorSocial capitalFocus on trustFocus on skills and trainingFocus on skills and training
Internal labour marketInternal/external labour marketMainly internal labour market
Resource networkInput commodities from global suppliersKey inputs from internal suppliersDemanding clients
Informal support by parent companyExtended network of clients and R&D partnersExtended network of R&D partners and consultants

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