Sources of resilience capacity at the case companies
| Resilience factors | Factor components | Company Alpha | Company Beta | Company Gamma |
|---|---|---|---|---|
| Cognitive factor | Organisation identity | Family business –3rd. generation | Family business –3rd. generation | Family business – 1st generation |
| Membership in an industrial corporation | Membership in an industrial corporation | Lean production to raise participation | ||
| Lifelong employment | Employees' wellbeing | Employees' wellbeing | ||
| International span, local roots | International span, local roots | International span, local roots | ||
| Product quality and client service | Product quality and client service | Product quality and client service | ||
| Constructive sense-making | Family-centred management style | Vertically integrated parent company | Technological excellence and innovation | |
| Success history | Success history | Success history | ||
| Technological excellence | Technological excellence and innovation | Participation | ||
| Behavioural factor | Routine repertoire | Formalisation focused on operations | Formalisation extended to coordination | Focus on knowledge codification (lean production) |
| Functional habits | Limited by focus on control | Focus on R&D and integration | Focus on learning and participation | |
| Contextual factor | Social capital | Focus on trust | Focus on skills and training | Focus on skills and training |
| Internal labour market | Internal/external labour market | Mainly internal labour market | ||
| Resource network | Input commodities from global suppliers | Key inputs from internal suppliers | Demanding clients | |
| Informal support by parent company | Extended network of clients and R&D partners | Extended network of R&D partners and consultants |
| Resilience factors | Factor components | Company Alpha | Company Beta | Company Gamma |
|---|---|---|---|---|
| Cognitive factor | Organisation identity | Family business –3rd. generation | Family business –3rd. generation | Family business – 1st generation |
| Membership in an industrial corporation | Membership in an industrial corporation | Lean production to raise participation | ||
| Lifelong employment | Employees' wellbeing | Employees' wellbeing | ||
| International span, local roots | International span, local roots | International span, local roots | ||
| Product quality and client service | Product quality and client service | Product quality and client service | ||
| Constructive sense-making | Family-centred management style | Vertically integrated parent company | Technological excellence and innovation | |
| Success history | Success history | Success history | ||
| Technological excellence | Technological excellence and innovation | Participation | ||
| Behavioural factor | Routine repertoire | Formalisation focused on operations | Formalisation extended to coordination | Focus on knowledge codification (lean production) |
| Functional habits | Limited by focus on control | Focus on R&D and integration | Focus on learning and participation | |
| Contextual factor | Social capital | Focus on trust | Focus on skills and training | Focus on skills and training |
| Internal labour market | Internal/external labour market | Mainly internal labour market | ||
| Resource network | Input commodities from global suppliers | Key inputs from internal suppliers | Demanding clients | |
| Informal support by parent company | Extended network of clients and R&D partners | Extended network of R&D partners and consultants |
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