Table 2

Key affecting factors in the literature

DimensionsKey factorsSources
TechnologicalRelative advantage (0, +)Chen et al. (2015), Hsu et al. (2014), Wei et al. (2015) 
 Complexity (0, −)Da Silva et al. (2020), Wang et al. (2010), Wei et al. (2015) 
 Compatibility (0, +)Chen et al. (2015), Wang et al. (2015) 
 Cost (−)Raj et al. (2020) 
OrganizationalTop management support (0, +)Arnold et al. (2018), Oliveira et al. (2014), Wang et al. (2010) 
 Technology competence (0, +)Chatterjee et al. (2021), Hsu et al. (2014), Oliveira et al. (2014), Oliveira et al. (2019), Wang et al. (2010) 
 Technology infrastructure (+)Pacchini et al. (2019), Wei et al. (2015) 
 Process smartnessMonshizadeh et al. (2023), Santos and Martinho (2020) 
 Employee competence and skills (+)Horváth and Szabó (2019), Raj et al. (2020), Tay et al. (2021) 
 Financial resources (+)Horváth and Szabó (2019), Veile et al. (2020) 
 Firm size (+)Bosman et al. (2020), Oliveira et al. (2014) 
EnvironmentalGovernment support (0, +)Hsu et al. (2014), Lin et al. (2018), Oliveira et al. (2014) 
 Competitive pressure (0, +)Arnold et al. (2018), Ghobakhloo and Ching (2019), Horváth and Szabó (2019), Wang et al. (2010) 
 Labor shortage (+)Horváth and Szabó (2019), Khin and Kee (2022) 

Note(s): 0 (not related to adoption); + (positively related to adoption); − (negatively related to adoption)

Source(s): Authors work

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