Table 2

A conceptual framework of HR praxis

Nature of HR work as portrayed in “mainstream” literatureNature of HR work as portrayed in the reviewed studiesNature of HR work as revealed by the present study
Enactment of discrete HR roles aimed at supporting key stakeholdersSatisfying the needs of multiple stakeholdersMimics the work of HR's main “customer” – managers in the organisation
Attending to clearly distinguishable strategic or operational workA balancing act between the strategic and operationalPrioritises operational over strategic work
Working in proactive and formalised waysWorking reactively and focussed on short-term concernsThe daily work is reactive, filled with meetings and affords few opportunities to work undisturbed
Execution of a discrete sets of transactional- or transformational-oriented HR tasksResolving complex HR tasks under time and resource constraintsPerforming varied, fragmented, and highly integrated work tasks and at times dealing with unwanted tasks that are not HR's responsibility

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