Antecedents of stakeholder engagement in innovation at individual and inter-organizational level
| Dimension | Antecedent | Description and examples |
|---|---|---|
| Cognitive | Self-representation | Individual stakeholders engage in an innovation process in order to gain a better position within the service ecosystem (e.g. Burt, 1992; Storbacka et al., 2016) |
| Cognitive | Resource dependence | Individual stakeholders are dependent on other stakeholders engagement for the benefit for their own viability as well as the benefit for the whole service ecosystem (e.g. HÃ¥kansson and Snehota, 1989; Russo-Spena and Mele, 2012) |
| Cognitive | Hierarchical level | Individual stakeholders engagement is based on their hierarchical position within the service ecosystem, based on size and formal structures (e.g. Cook and Emerson, 1978) |
| Emotional | Friendship | Individual stakeholders engagement is linked to their friendship with unique other stakeholders in the ecosystem, based on their common experience and history (e.g. Harrison et al., 1996) |
| Emotional | Trust | Individual stakeholders engagement is built on their emotionally trustworthiness that other stakeholders will be active over time in the innovation process (e.g. Mayer et al., 1995; Rousseau et al., 1998) |
| Behavioral | Common goal | Individual stakeholders engagement in the innovation process is based on the perceived purposeful behavior from the other stakeholders toward a common goal (e.g. Mora-Valentin et al., 2004; Linnarson, 2005) |
| Behavioral | Institutional arrangement | Individual stakeholders engagement is based on the formation of shared rules, norms, values and beliefs within the service ecosystem (e.g. Koskela-Huotari and Vargo, 2016; Vargo and Lusch, 2016) |
| Dimension | Antecedent | Description and examples |
|---|---|---|
| Cognitive | Self-representation | Individual stakeholders engage in an innovation process in order to gain a better position within the service ecosystem (e.g. |
| Cognitive | Resource dependence | Individual stakeholders are dependent on other stakeholders engagement for the benefit for their own viability as well as the benefit for the whole service ecosystem (e.g. |
| Cognitive | Hierarchical level | Individual stakeholders engagement is based on their hierarchical position within the service ecosystem, based on size and formal structures (e.g. |
| Emotional | Friendship | Individual stakeholders engagement is linked to their friendship with unique other stakeholders in the ecosystem, based on their common experience and history (e.g. |
| Emotional | Trust | Individual stakeholders engagement is built on their emotionally trustworthiness that other stakeholders will be active over time in the innovation process (e.g. |
| Behavioral | Common goal | Individual stakeholders engagement in the innovation process is based on the perceived purposeful behavior from the other stakeholders toward a common goal (e.g. |
| Behavioral | Institutional arrangement | Individual stakeholders engagement is based on the formation of shared rules, norms, values and beliefs within the service ecosystem (e.g. |
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