Table I

Antecedents of stakeholder engagement in innovation at individual and inter-organizational level

DimensionAntecedentDescription and examples
CognitiveSelf-representationIndividual stakeholders engage in an innovation process in order to gain a better position within the service ecosystem (e.g. Burt, 1992; Storbacka et al., 2016)
CognitiveResource dependenceIndividual stakeholders are dependent on other stakeholders engagement for the benefit for their own viability as well as the benefit for the whole service ecosystem (e.g. HÃ¥kansson and Snehota, 1989; Russo-Spena and Mele, 2012)
CognitiveHierarchical levelIndividual stakeholders engagement is based on their hierarchical position within the service ecosystem, based on size and formal structures (e.g. Cook and Emerson, 1978)
EmotionalFriendshipIndividual stakeholders engagement is linked to their friendship with unique other stakeholders in the ecosystem, based on their common experience and history (e.g. Harrison et al., 1996)
EmotionalTrustIndividual stakeholders engagement is built on their emotionally trustworthiness that other stakeholders will be active over time in the innovation process (e.g. Mayer et al., 1995; Rousseau et al., 1998)
BehavioralCommon goalIndividual stakeholders engagement in the innovation process is based on the perceived purposeful behavior from the other stakeholders toward a common goal (e.g. Mora-Valentin et al., 2004; Linnarson, 2005)
BehavioralInstitutional arrangementIndividual stakeholders engagement is based on the formation of shared rules, norms, values and beliefs within the service ecosystem (e.g. Koskela-Huotari and Vargo, 2016; Vargo and Lusch, 2016)

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