Table 4 Multilevel models predicting IER...

Table 4

Multilevel models predicting IER goal attainment, stress and well-being

	DV: Stress 95% CI			DV: IER goal attainment 95% CI			DV: Well-being 95% CI
	b	LL	UL	b	LL	UL	b	LL	UL
Within eff
Constant	1.42^***	1.36	1.47	3.89^***	3.78	4.00	6.09^***	4.86	7.31
Stress							–0.30^***	–0.35	–0.26
Goal							0.13^***	0.10	0.15
Between eff
Condition	0.16^***	0.09	0.24	1.23^***	1.07	1.40	–0.17	–0.67	0.33
Stress							–0.71^**	−1.14	–0.28
Goal							0.22^*	0.03	0.41
Indirect eff
Stress							–0.12^*	–0.22	–0.04
Goal							0.27^*	0.04	0.51

	DV: Stress 95% CI			DV: IER goal attainment 95% CI			DV: Well-being 95% CI
	b	LL	UL	b	LL	UL	b	LL	UL
Within eff
Constant	1.42^***	1.36	1.47	3.89^***	3.78	4.00	6.09^***	4.86	7.31
Stress							–0.30^***	–0.35	–0.26
Goal							0.13^***	0.10	0.15
Between eff
Condition	0.16^***	0.09	0.24	1.23^***	1.07	1.40	–0.17	–0.67	0.33
Stress							–0.71^**	−1.14	–0.28
Goal							0.22^*	0.03	0.41
Indirect eff
Stress							–0.12^*	–0.22	–0.04
Goal							0.27^*	0.04	0.51

Note(s): N for Level 1 (service interactions) = 2,459; N for Level 2 (service employees) = 40. CI = Monte Carlo confidence interval; LL = lower limit; UL = upper limit; ^*p < 0.05, ^**p < 0.01, ^***p < 0.001

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