Table 3

Simple rules of new solution development

Standardized processCase-dependent process
Ideation phaseIncubation phaseTransformation phaseIndustrialization phase
Process rules (How is the process executed?)A business expert must coordinate the idea. (General Manager, Innovation)
  1. There must be market demand (business-driven and led)

  2. We must be able to execute it

  3. It must be worth it (General Manager, Innovation)

There must be a customer for it (the customer must be genuinely interested in it, and it must be validated with the customer)The solution is entirely entrusted to the business division; it must have cross-functional coordination at this stage, and the business owner is solely responsible for any decisions regarding the solution. (Senior Project Manager)
The sale must be closed (the customer needs to buy it)
(General Manager, Innovation)
Boundary rules (How is the yes/no decision made?)Based on experience, 90% of the ideas are rejected. (General Manager, Open Innovation)There must be a potential return on investment of 5 times the initial investment after one year (ROI). 200k €--> 1 M € (worth it)There must be a potential return on investment of 5 times the initial investment after one year (ROI). 200k €--> 1 M € (worth it). Ten interviews must recommend the idea (different customer segments and locations) (General Manager, Innovation)The solution must be 1) profitable and 2) consistent with its image (“walk the talk”) (Senior Project Manager)
Ten interviews must recommend the idea (different customer segments and locations) (General Manager, Innovation)
After ideation, 90% of them need to be killed (Senior Project Manager)
Preference rules (How are the opportunities prioritized?)Evaluation is based on strategic fit, technological feasibility, and business case. (General Manager, Innovation)Prioritization is based on margins, namely, based on 1) value, 2) cost (including opportunity cost), and 3) urgency. (General Manager, Innovation)Teams are empowered to make decisions. (General Manager, Innovation)Resource allocation is based on the solution's gross margin. (Senior Project Manager)
Schedule rules (How is the development paced?)Max. 60 days from submission to decision. (General Manager, Innovation)3–6 weeks (after permission from the decision board) (General Manager, Innovation)Sprints take place over three weeks to show progress. (General Manager, Open Innovation)Time-to-market dictates resource allocation (the faster, the better) (Senior Project Manager)
Stop rules (When should development stop?)Stop if the idea does not meet the criteria. (General Manager, Innovation)Stop if the concept does not meet the criteriaStop if the MVP does not meet the criteriaThe solution is abandoned when (1) the customer OR (2) the business case fails (Senior Project Manager)
Must be business-driven and led. (General Manager, Innovation)Stop if sufficient progress does not occur in a given time. (General Manager, Innovation)
The organizational target beyond the phaseGenerate more ideas through an increased number of contributorsObtain faster results regarding whether the idea is feasible and shorten innovation cyclesIncrease firm's clock speed and agilityIncrease firm's sales and profitability
Prerequisite/the outcome of the processIdeaConcept and business caseMVP and Business plan, MSPSmart Solution

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