Social Care Co.’s summary of project outcomes
| Personal expectations | Personal learning | Organisational outcomes | Change and/or impact on own work | Change and/or impact on service delivery | Change and/or impact on clients and service users |
|---|---|---|---|---|---|
| Develop story writing skills (7) Client engagement (7) Evidence collecting for Personalisation (7) More sympathetic approach (3) Tool to promote organisation A tool for collecting and analysing information Tap into practical experience Explicit organisational learning shared in public arena | Developed listening skills (5) Better listening; listening differently (5) Confidence to talk to people about their life experience and needs (5) Confidence to write up stories (5) Changing ways of thinking about situation (4) Letting clients have more time to tell their story in their words (3) Sharing experiences with other story gatherers Impact of different media on presenting stories Impact on personal life (listening to children) A new way of learning about people (behaviours) | Educating public (7) Educating social workers (7) Partnership working (7) Staff skills and knowledge development (5) Improvements in efficiency (4) Cultural shift (4) Assist positive risk taking (2) New ways of working (2) Material (stories) for Training First step in the right direction Cost-effective Better understanding of service user’s perspective | Partnership involvement (7) Listening skills (6) Transformation of service delivery (5) Different ways of working (5) Story awareness (4) Meeting client’s needs (4) More effective use of time (3) Significant contribution to transformation agenda (2) Better recording (profile, care plan, journal) Recognition of social workers as champions Knowledge-sharing skill | Engagement with service users (7) Creative thinking (7) Partnership working (7) Sharing good practice (5) More person-centred approach (4) Impact on resistance to culture change (2) Engendering trust in the profession and co-operation (2) Transferable knowledge Supporting creative thinking and practice Tool for social workers | Supports personalisation (7) Better personalisation services (6) Improved awareness of personal budgets (5) Trust and confidence in services (4) Better services through multi-disciplinary working (4) Social return culture/relationship shift Engages co-production Therapeutic perspective Feeling empowered Better working |
| Personal expectations | Personal learning | Organisational outcomes | Change and/or impact on own work | Change and/or impact on service delivery | Change and/or impact on clients and service users |
|---|---|---|---|---|---|
| Develop story writing skills (7) | Developed listening skills (5) | Educating public (7) | Partnership involvement (7) | Engagement with service users (7) | Supports personalisation (7) |
Note: Numbered themes refer to order of frequency