Table 1.

Instrumental aspects of core business processes – control

StatementAvg. (1–6)St. dev.Skewness Koef.Kurtosis Koef.
The success of changes to the core processes is measured with the assistance of clearly defined indicators4.021.254–0.073–0.780
The success of changes to the core processes is measured by financial effects4.481.033–0.5720.177
We do not deviate from the set goals of changes to the core processes in our company3.631.1220.103–0.212
When measuring the success of changes to the core processes, we put short-term (immediate) benefits for the company in the foreground3.121.1900.316–0.487
Total3.81   

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