Table 7.

Comparison of instrumental aspects of core business process control activities to ROE-r and ROE-a

ROE-rROE-a
best 10% companiesworst 10% companiesbest 10% companiesworst 10% companies
Five-year average (%)17.66%− 19.33%23.81%0.30%
The success of changes to the core processes is measured with the assistance of clearly defined indicators3.803.933.674.31
The success of changes to the core processes is measured by financial effects4.274.534.074.38
We do not deviate from the set goals of changes to the core processes in our company3.473.673.473.63
When measuring the success of changes to the core processes, we put short-term (immediate) benefits for the company in the foreground2.733.402.933.31

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