Table III

Coding scheme decision-making dimensions

ConceptCategoriesCodes
Rational decision-making: a “decision process [that] involves the collection of information relevant to the decision and the reliance upon analysis of this information in making the choice” (Dean and Sharfman, 1993a, p. 1071)Collect and analyze information (Dean and Sharfman, 1993a; McNally et al., 2009)Collect information
Ask members about input
Be very rigorous about understanding information
Pose questions about information
Rephrase information
Discuss information
 Define goals (McGrath, 1999; Van Riel et al., 2004)Define goals for a certain action
Analyze decision items in face of a certain goal (e.g. the fit with the strategy of the firm)
Define priorities
Evaluate a project in terms of the goals reached
 Use (analytic) tools (Child and Hsieh, 2014; Colman, 1995; McGrath, 1999; Van Riel et al., 2004)Use calculations or programs to compare information
Use project management tools and specifications
 Generate alternatives (McMillan, 1992; Tripsas and Gavetti, 2000).Think about different ways of doing things
Bring a new aspect into the discussion; question something established
 Think about consequences (McGrath, 1999; Ram and Ronggui, 2018)Think about consequences of actions
Intuitive decision-making: choices for alternatives are driven by “affectively charged judgments that arise through rapid, non-conscious, and holistic associations” (Dane and Pratt, 2007, p. 40)Personal judgment (Eling et al., 2014; Seo and Barrett, 2007)Express an opinion or express a (personal) value
Judge a certain action as desirable or undesirable
Express a preference for/against a certain action
Take time to reflect
 Gut feeling (Khatri and Ng, 2000; Sadler-Smith and Shefy, 2004)Refer to one’s gut feeling
Make gestures (e.g. to the stomach)
 Past experience (Agor, 1986; Sadler-Smith and Shefy, 2004)Refer to one’s experience and expertise
Refer to doing something automatically
Refer to doing something fast and out of habit
 Emotional moments (Agor, 1986; Eling et al., 2014; Seo and Barrett, 2007)Raise voice
Express an emotion (e.g. frustration or enthusiasm)
 Felt fit (Eling et al., 2014; Seo and Barrett, 2007)Express that something feels right/does not feel right
Evaluate the whole situation, instead of aspects of it
Express insight: “knowing,” sudden apprehension
Political decision-making: “Decisions emerge from a process in which decision makers have different goals, forming alliances to achieve their goals in which the preferences of the most powerful prevail” (Elbanna and Child, 2007, p. 434)Negotiation/bargaining/power (Elbanna and Child, 2007; Kester et al., 2011; Nutt, 1993; Thompson, 1965)Trade favors
Effectuate a decision (e.g. using one’s hierarchical position in the firm)
Predominance of individual(s) that is (are) high in the hierarchy
Centralize the decision making capacity
Use pressure
Refer to one’s status
Demand an action or solution from others
 Interests and preferences (Francioni et al., 2015; Kester et al., 2011)Express or prioritize a personal or group interest or preference
Express a necessity for action
Argue from a necessity or a need
 Forming alliances (Elbanna and Child, 2007; Francioni et al., 2015)One individual talks to another to form a group to effectuate an interest
Associations with others outside of the formal process
 Information flow (Bourgeois and Eisenhardt, 1988)Hold back information
Not share information
Not have access to all necessary information
Restrict flow of information

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