Summary statistics of survey items
| Mean | STD | AVE | Composite reliability | Cronbach's alpha | |
|---|---|---|---|---|---|
| Purpose of PMS | 0.603 | 0.931 | 0.951 | ||
| The reasons my company measure performance are to | |||||
| Communicate strategy to employees | 3.545 | 1.353 | |||
| Communicate strategy to external stakeholders | 3.822 | 1.501 | |||
| Communicate direction | 3.875 | 1.327 | |||
| Establish and communicate business position | 3.822 | 1.300 | |||
| Review business strategy | 4.212 | 1.326 | |||
| Challenge assumptions in strategy | 4.405 | 1.299 | |||
| Check that business strategy is being implemented | 4.284 | 1.313 | |||
| Manage strategy implementation | 4.383 | 1.243 | |||
| Plan strategic actions of the business | 4.390 | 1.309 | |||
| CSR | 0.649 | 0.928 | 0.91 | ||
| In comparison with the industry average, how would you rate the performance of your company over the last two years in terms of the following indicators? | |||||
| Supporting employees who acquire additional education | 4.167 | 1.213 | |||
| Deploying flexible company policies to enable employees to better coordinate work and personal life | 3.822 | 1.315 | |||
| Giving adequate contributions to charities | 3.621 | 1.360 | |||
| Using a program that is in place to reduce the amount of energy and materials wasted in our business | 4.011 | 1.277 | |||
| Encouraging partnerships with local businesses and schools to benefit the society | 3.708 | 1.396 | |||
| Improving sustainability through our product designs | 3.856 | 1.349 | |||
| Improving sustainability via our product return policies/processes | 3.845 | 1.286 | |||
| Risk-taking (developed and validated for use in this study) | 0.541 | 0.875 | 0.842 | ||
| My company has an operating top management philosophy of | |||||
| Strong emphasis on research and development, technological leadership and innovations | 4.379 | 1.261 | |||
| Strong proclivity to high-risk, high-return investments | 3.477 | 1.322 | |||
| Growth strategy primarily through external financing (borrowings, capital issues, etc.) | 3.288 | 1.480 | |||
| Very competitive, “undo-the-competitors” philosophy | 3.235 | 1.413 | |||
| Mobilizing tangible resources to achieve goals | 4.201 | 1.097 | |||
| Mobilizing intangible resources to pursue goals | 4.053 | 1.198 | |||
| Mean | STD | AVE | Composite reliability | Cronbach's alpha | |
|---|---|---|---|---|---|
| 0.603 | 0.931 | 0.951 | |||
| Communicate strategy to employees | 3.545 | 1.353 | |||
| Communicate strategy to external stakeholders | 3.822 | 1.501 | |||
| Communicate direction | 3.875 | 1.327 | |||
| Establish and communicate business position | 3.822 | 1.300 | |||
| Review business strategy | 4.212 | 1.326 | |||
| Challenge assumptions in strategy | 4.405 | 1.299 | |||
| Check that business strategy is being implemented | 4.284 | 1.313 | |||
| Manage strategy implementation | 4.383 | 1.243 | |||
| Plan strategic actions of the business | 4.390 | 1.309 | |||
| 0.649 | 0.928 | 0.91 | |||
| Supporting employees who acquire additional education | 4.167 | 1.213 | |||
| Deploying flexible company policies to enable employees to better coordinate work and personal life | 3.822 | 1.315 | |||
| Giving adequate contributions to charities | 3.621 | 1.360 | |||
| Using a program that is in place to reduce the amount of energy and materials wasted in our business | 4.011 | 1.277 | |||
| Encouraging partnerships with local businesses and schools to benefit the society | 3.708 | 1.396 | |||
| Improving sustainability through our product designs | 3.856 | 1.349 | |||
| Improving sustainability via our product return policies/processes | 3.845 | 1.286 | |||
| 0.541 | 0.875 | 0.842 | |||
| Strong emphasis on research and development, technological leadership and innovations | 4.379 | 1.261 | |||
| Strong proclivity to high-risk, high-return investments | 3.477 | 1.322 | |||
| Growth strategy primarily through external financing (borrowings, capital issues, etc.) | 3.288 | 1.480 | |||
| Very competitive, “undo-the-competitors” philosophy | 3.235 | 1.413 | |||
| Mobilizing tangible resources to achieve goals | 4.201 | 1.097 | |||
| Mobilizing intangible resources to pursue goals | 4.053 | 1.198 | |||
Note(s): This table summarizes the responses for each of our latent survey constructs. Average variance extracted (AVE), composite reliability and Cronbach's alphas are computed and shown in the far-right columns
Source(s): (Adapted from Kaplan and Norton 1996; Maignan and Ferrell 2000)
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