Table 7 FMEA – SCR applied to the... | Emerald Publishing

Table 7

FMEA – SCR applied to the university

Disruption factor	Disruption description	Risk	Impact	Disruption impact	Problems probability	Capability factor	Capability	Mitigation potential	How it will occur	Ability factor Score	SC process	Mitigation potential	How it will occur	Ability factor score	LPDSC
Turbulence	Shutdown of classroom teaching activities	Noncompliance with the academic calendar	Damage in relation to new calendars and the inability of students entering the second semester of 2020 and the first semester of 2021	7	7	Adaptability	Developing non-presence classes	High, due to the maintenance of teaching activities	The calendar resumed with non-presence classes	5	Customer Relationship Management	Approval of a new teaching regulation that allows non-presence lessons	Contact with students' class representatives directly with students	5	24
Turbulence	Shutdown of classroom teaching activities	Withdrawal of students	Due to stoppage, students may withdraw from the course	9	9	Adaptability	Developing non-presence classes	Medium, because some students do not adapt to non-presence classes	The calendar resumed with non-presence classes	5	Customer Relationship Management	Approval of a new teaching regulation that allows for non-presence lessons	Contact with students' class representatives directly with students	5	24
Supplier/customer disruptions	Difficulty in obtaining the supply of some inputs for continuing scientific research	Research interruption	Stopping scientific research	3	4	Flexibility in sourcing	Search for a new base of suppliers that can meet the demand	Low, due to the existence of few suppliers and because it is a state-owned company, the need for specific purchasing procedures	Searches informational database for new suppliers with existing contracts	3	Supplier Relationship Management	Low due to the existence of few suppliers registered in the informational database	Search with the informational supplier base	2	6
Resource limits	Decrease in resources due to the decrease in the number of students enrolled	Inability to perform basic services combined with research and extension teaching activities	Decrease in quality of teaching, number of research and extension activities	9	9	Adaptably	Developing non-presence classes	Medium, because some students do not adapt to non-presence classes	The calendar resumed with non-presence classes	5	Customer Relationship Management	Approval of a new teaching regulation that allows non-presence classes	Contact with students' class representatives directly with students	2	71
Resource limits	Decrease in resources due to decrease in the number of students enrolled	Inability to perform basic services combined with research and extension teaching activities	Decrease in quality of teaching, number of research and extension activities	9	9	Adaptability	Search for new research notices aimed at developing research and extension activities linked to COVID-19	Medium, due to the small number of researchers with expertise in the health area	Dissemination of research and extension notices linked to COVID-19	3	Supplier Relationship Management	Search the source agencies for specific public notices for Covid-19	Search with the promotion and dissemination agencies with the academic community	3	72

Disruption factor	Disruption description	Risk	Impact	Disruption impact	Problems probability	Capability factor	Capability	Mitigation potential	How it will occur	Ability factor Score	SC process	Mitigation potential	How it will occur	Ability factor score	LPDSC
Turbulence	Shutdown of classroom teaching activities	Noncompliance with the academic calendar	Damage in relation to new calendars and the inability of students entering the second semester of 2020 and the first semester of 2021	7	7	Adaptability	Developing non-presence classes	High, due to the maintenance of teaching activities	The calendar resumed with non-presence classes	5	Customer Relationship Management	Approval of a new teaching regulation that allows non-presence lessons	Contact with students' class representatives directly with students	5	24
Turbulence	Shutdown of classroom teaching activities	Withdrawal of students	Due to stoppage, students may withdraw from the course	9	9	Adaptability	Developing non-presence classes	Medium, because some students do not adapt to non-presence classes	The calendar resumed with non-presence classes	5	Customer Relationship Management	Approval of a new teaching regulation that allows for non-presence lessons	Contact with students' class representatives directly with students	5	24
Supplier/customer disruptions	Difficulty in obtaining the supply of some inputs for continuing scientific research	Research interruption	Stopping scientific research	3	4	Flexibility in sourcing	Search for a new base of suppliers that can meet the demand	Low, due to the existence of few suppliers and because it is a state-owned company, the need for specific purchasing procedures	Searches informational database for new suppliers with existing contracts	3	Supplier Relationship Management	Low due to the existence of few suppliers registered in the informational database	Search with the informational supplier base	2	6
Resource limits	Decrease in resources due to the decrease in the number of students enrolled	Inability to perform basic services combined with research and extension teaching activities	Decrease in quality of teaching, number of research and extension activities	9	9	Adaptably	Developing non-presence classes	Medium, because some students do not adapt to non-presence classes	The calendar resumed with non-presence classes	5	Customer Relationship Management	Approval of a new teaching regulation that allows non-presence classes	Contact with students' class representatives directly with students	2	71
Resource limits	Decrease in resources due to decrease in the number of students enrolled	Inability to perform basic services combined with research and extension teaching activities	Decrease in quality of teaching, number of research and extension activities	9	9	Adaptability	Search for new research notices aimed at developing research and extension activities linked to COVID-19	Medium, due to the small number of researchers with expertise in the health area	Dissemination of research and extension notices linked to COVID-19	3	Supplier Relationship Management	Search the source agencies for specific public notices for Covid-19	Search with the promotion and dissemination agencies with the academic community	3	72

Source(s): Created by authors