Table A1

Resource/capacity template for probing into the cybersecurity service system

DimensionCustomer Context?Provider Context?Problem indicationRisk level/ImpactProposed Solution/requirementSolution StatusResult indicationcomment

strategy

 

 

 

 

 

 

 

 

Organizational Structure/configuration

 

 

 

 

 

 

 

 

processes and activities

 

 

 

 

 

 

 

 

Participants

 

 

 

 

 

 

 

 

Technologies

 

 

 

 

 

 

 

 

Services

 

 

 

 

 

 

 

 

Product

 

 

 

 

 

 

 

 

Environment

 

 

 

 

 

 

 

 

Interaction

 

 

 

 

 

 

 

 

Information

 

 

 

 

 

 

 

 

Knowledge

 

 

 

 

 

 

 

 

Infrastructure

 

 

 

 

 

 

 

 

Applications

 

 

 

 

 

 

 

 

Funds

 

 

 

 

 

 

 

 

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