Comparison between Passive and Proactive Administration
| Passive Administration | Proactive Administration |
|---|---|
|
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| Passive Administration | Proactive Administration |
|---|---|
Procrastinates for no reason or for internal review (this phenomenon could be called “no action, only talk”). Makes an arbitrary judgment without sufficiently reviewing the purpose and facts of the law. Rejects legitimate applications due to concerns about conflict of interest or civil complaints. Refers to unfounded or unpublished internal guidelines in superior laws in the legislative systems and procedures (this phenomenon could be called “no precedent, no action”). Handles business according to existing regulations and practices even though they are unreasonable. Requires additional documents besides statutory documents to avoid liability. Contrary to the purpose of the law, rejects an application following limited interpretation of the law, etc. | Promptly processes applications within the processing deadline, but explains in advance if any reason for delay arises. Fully reviews all matters and makes reasonable judgments from the public standpoint. Resolves civil complaints through active interest adjustment, such as suggesting rational alternatives. Processes work based on legitimate delegation and in accordance with published guidelines. Works more creatively, without being bound by irrational regulations and practices. Asks for only the minimum documents necessary for review and examination. Actively interprets and applies laws and regulations in line with new environmental changes, etc. |
Sources: Ministry of Personnel Management (2019a, 2019b)
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