Table 2

Comparison between Passive and Proactive Administration

Passive AdministrationProactive Administration
  • Procrastinates for no reason or for internal review (this phenomenon could be called “no action, only talk”).

  • Makes an arbitrary judgment without sufficiently reviewing the purpose and facts of the law.

  • Rejects legitimate applications due to concerns about conflict of interest or civil complaints.

  • Refers to unfounded or unpublished internal guidelines in superior laws in the legislative systems and procedures (this phenomenon could be called “no precedent, no action”).

  • Handles business according to existing regulations and practices even though they are unreasonable.

  • Requires additional documents besides statutory documents to avoid liability.

  • Contrary to the purpose of the law, rejects an application following limited interpretation of the law, etc.

  • Promptly processes applications within the processing deadline, but explains in advance if any reason for delay arises.

  • Fully reviews all matters and makes reasonable judgments from the public standpoint.

  • Resolves civil complaints through active interest adjustment, such as suggesting rational alternatives.

  • Processes work based on legitimate delegation and in accordance with published guidelines.

  • Works more creatively, without being bound by irrational regulations and practices.

  • Asks for only the minimum documents necessary for review and examination.

  • Actively interprets and applies laws and regulations in line with new environmental changes, etc.

Sources: Ministry of Personnel Management (2019a, 2019b) 

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